NEW ENGLAND MAIDS

New England Maids is a women-owned, family-run cleaning company based in Carver with a location in Plymouth, serving the South Shore and Cape Cod since a self-reported 2011 start. The company handles residential, commercial, office, deep, move-in/move-out, post-construction, and vacation-rental cleaning. In a May 2026 review, one family recalled the crew finding a toy their child had thought was lost forever, tucked away during a deep clean of a newly purchased home. Liz comes up in review after review as the person homeowners deal with directly, from quoting to keeping recurring schedules consistent, and a handful of other cleaners are named repeatedly too. Vivi has cleaned for one family for over four years, and Lislaine has handled biweekly Airbnb turnovers for another for two years running, described as organized and easy to reach even when a turnover hits an unexpected snag. Another reviewer describes New England Maids as an ongoing, trusted resource for a family member aging in place, valued for the peace of mind of knowing the home stays safe and cared for. The volume backs up the reputation: 240 reviews from 2022 to 2026 across two platforms, with a 5.0-star average from 272 Google ratings. In the last six months, 24 reviews came in with just one negative — a July 2026 review describes reaching out for a quote, being told Liz would pass the request to another staff member, and never hearing back. A 2024 review tells a different story: the first two cleanings went well, but service quality slipped afterward, and the reviewer felt blamed for a messy household when they raised concerns rather than having them addressed. The Better Business Bureau lists the company at an A+ grade. Angi and HomeAdvisor each show a perfect 5.0 stars, though from only three ratings apiece — too small a sample to weigh heavily next to the Google total.