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When another contractor ruined a set of marble countertops, the homeowner called Roberto — and in September 2025 wrote that New England Stone Pro made them look new again. That is a fair description of most of this work: stone somebody else damaged, or that everyone else said could not be saved. The same story turns up with different stone. In February 2023 a customer had an undermount kitchen sink that had been badly installed and worked loose; several other stone companies had said there was nothing they could do, and Roberto reinforced it. In August 2024 a homeowner ringing around about a kitchen floor with a few broken tiles was told by most companies to replace the lot; he talked them out of it and ended up doing several other floors besides. In April 2025 a customer with a 17-year-old granite slab split at the seam said he examined it, laid out the options, and made the join disappear. The other half of the trade is cutting and finishing stone that is already in place. Customers describe a one-inch hole bored through granite, a countertop opening enlarged for a new range, a cutout widened for a cooktop and, for a workplace in May 2025, a chute hole cut so two coffee machines could make 300 cups instead of 30. Etching, chips, water stains and silicone bleed on marble and quartzite come up constantly, alongside grout cleaning, retiling and calcified showers. In February 2026 a customer who had planned to replace brown, dated bathroom grout rang on a whim to ask about cleaning the stone and grout instead. Speed and price are the other two things customers keep raising. One called on a Saturday about an undermount sink that had dropped out of the counter and had someone there on the Sunday. Another, in September 2023, called a single day before the job had to happen and it happened. Several say his price came in under the larger companies, and an August 2025 customer said the charge was exactly what they had expected. When a chip repair in November 2023 needed follow-up grinding, the team came back the next day and finished it. There is a lot of this on file: 63 Google ratings averaging five stars, 53 written accounts going back to 2020, and 5.0 from seven ratings on each of Angi and HomeAdvisor. This is the call for stone you already own — a cracked or etched countertop, a stain the wrong cleaner left behind, a seam that has opened, a hole that has to go through a slab already fitted, a stone floor or shower gone dull. For a brand-new kitchen slab you would still be shopping fabricators; for everything after that, ask for the estimate and how long your kitchen or bathroom will be out of use.
Professional and efficient. Called New England Stone Pro because I needed to move a granite countertop within a week. They said they’ll be able to handle it, and went beyond expectations! Will use them again for kitchen renovations and any stone maintenance needs Thanks for the excellent service
I had a great experience with New England stone Pro, Roberto was professional, polite friendly and most importantly on time. I will most definitely use them again and absolutely recommend them to anyone I know in need of their services.
Amazing work. I'll let the before and after pictures speak for themselves. This was a tricky job with transition between tile and wood. I had some water damaged wood floor, and ended up redoing the entire kitchen with tile. Roberto and team did a fantastic job with putting in a new tile floor, fixing the old wood floor - making it all look brand new! I also had them Polish and clean my granite countertop. The kitchen looks completely remodeled! The team is sincere and worked late to get this done in 3 days. Easiest team to work with. Highly recommend.
Roberto was amazing. From the very first phone call, he was responsive, informative, and helpful. I was planning to have the grout in my bathroom replaced because it looked brown and dated, and on a whim, I called him to inquire about cleaning the stone and grout instead. The results are absolutely unbelievable....it looks light, clean, and brand new. He also refinished a few marble countertops, and cleaned and sealed my kitchen counter, which all look great. Equally (if not more) important, he is pleasant, fair, and takes pride in his work. He is a true professional.
Just had Roberto to house to repair my countertop by the kitchen sink. It was a major problem but he fixed it! The company is very professional providing updates not only for the work being performed, but also why it had to be done and how to maintain the fix. This was great! I highly recommend inquiring with New England Stone Pro to install, fix and provide guidance to any stone related project.
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4 changes recorded — last scanned Sep 9, 2026.
Careful prep for clean finishes5.0
Brings finish samples on site and reworks plans5.0