HiCleaners

Two hundred eighty-three five-star Google reviews since 2021 tell a remarkably consistent story about HiCleaners: whatever exterior job a homeowner throws at them — clogged gutters, a moss-covered roof, a wedding-weekend power wash, an ice dam threatening to flood a ceiling — the same crews keep showing up to handle it carefully and fast. The company describes itself as a licensed and insured exterior cleaning outfit based in Winchester, serving Boston, Cambridge, Newton, Somerville, Lexington, Arlington, Belmont and dozens of other Massachusetts towns plus southern New Hampshire, and it carries IWCA, PWNA and F9 authorized-applicator credentials. What the reviews describe, job by job, is a company built for gutter and roof maintenance first: gutter cleaning, gutter guard installation and repair, and, every winter, snow and ice removal from steep or hard-to-reach roofs to head off ice dams. Reviewers name the same technicians across years of repeat service — Ivan for roof moss treatment and multi-year gutter cleaning, Vasko for a competitively priced same-day-to-Monday turnaround, Zach for a gutter-guard swap, Tim's crew (Evo and Brian) for a January snowstorm cleared carefully off a very high roof. Beyond gutters and roofs, the same crews wash windows by the dozen — one account mentions 42 dirty Main Street windows, another 30 old-style units with their storm windows removed and cleaned — and pressure-wash siding, decks, patios, brick walkways and condo common areas; one reviewer had a whole seven-unit building's common spaces done, another had the crew work carefully around wedding-weekend furniture on short notice. Scheduling comes up again and again as a strength: multiple reviewers describe getting fit in the same day or the next day, even during an overloaded December stretch, and several say the crew sent photos of the problem areas before starting and a completion notice afterward rather than trying to upsell. There is little to flag here — the last six months alone brought 25 reviews and not a single negative account, and the pattern holds across five years of service. The one thing worth knowing going in is that this is a cleaning and maintenance specialist, not a construction company: gutter guard repair and installation is well documented, but nothing in the record describes replacing windows or installing new siding or gutters from scratch. For anyone facing a moss-streaked roof, an ice dam, or gutters that haven't been touched in years, the volume and consistency of these accounts make HiCleaners a strong, low-risk call — book early in storm season, since their schedule clearly fills fast.