Northeast Recycling

Northeast Recycling is an Avon, Massachusetts company offering dumpster and container rental, compactor service, construction debris hauling, and recycling for residential, commercial and municipal customers across eastern Massachusetts, southern New Hampshire and Rhode Island. Founded in 2016, the company is led by Bill Twohig and has grown through acquisitions — it bought Mass Green Disposal Services' hauling business in 2025 — and became a subsidiary of ReSource Waste Services in January 2024. Customers who deal directly with the company's staff describe a helpful, hands-on team: reviewers single out office staffer Debra for clearing up billing confusion after a prior hauler was bought out, and staffer John for being responsive on ongoing property-management accounts. A construction project manager who regularly uses Northeast Recycling's dumpsters for debris removal describes direct, easy dealings with the owner. One front-load customer likes that the driver retrieves and returns the dumpster from the driveway each pickup. That said, the past six months have brought a run of specific complaints. Reviewers report a missed pickup that took repeated calls to resolve, an unauthorized credit-card charge, and a roofing contractor's account of driveway damage the company promised but failed to repair. Two separate reviewers, roughly a year apart, said phone staff mocked their accent or English when they called — a pattern worth asking about directly. A 2026 review also flagged unmet scheduling commitments from a named salesman on a dumpster-rental job. The Better Business Bureau profile itself shows no complaints on file, a contrast with what recent Google reviewers describe. Northeast Recycling looks like a reasonable fit for construction and commercial debris-hauling customers who deal with its office staff directly and value an established, growing regional operator — but anyone booking should confirm pickup scheduling, billing setup, and driveway-protection terms in writing before the job, given the recent complaints on those exact points.