Verified record
At Northern Climate, the name that comes up in every review is Matt (Matthew) — he's the one reviewers describe showing up, diagnosing the issue, and doing the work at homes around Leominster. In a December 2024 review, a customer described a boiler that had stopped working after a different company had already been in and made things worse, right before a holiday weekend with temperatures forecast to drop to 2°F; Matt was already booked solid but still took the time to ask questions about what was going wrong. The most recent review on file, from June 2025, described Matt responding quickly to fix an AC problem and called him polite and professional throughout. Three reviews from 2022 describe similar visits: in one, he diagnosed and repaired both a heater and an AC unit in the same trip, showed the customer the problem, and walked them through avoiding it again, with the customer calling the rates reasonable; in another, he found a problem and fixed it on the spot; a third describes him explaining equipment options in enough detail to help a customer decide on a system upgrade. On Google, Northern Climate holds a 5-star rating from 16 reviews. Northern Climate says it offers free estimates. This is a fit for heating and cooling repairs — an AC that's acting up, a boiler that won't run — where reviewers say Matt takes time to explain what's wrong and what the options are before he starts work.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Northern Climate Inc.. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
Matthew responded quickly, fixed my AC, gave me a few tips, and was extremely polite and professional. Definitely will be calling any time I need repairs or maintenance.
I had a nightmare scenario, where my boiler wasn't working after several days of a *different* company messing it up. Of course, right before the holiday weekend, and with 2F temps forecasted. Matt was all booked up, but took the time to ask questions about what was wrong, offered ideas and suggestions of quirks with my particular brand. Very empathetic and knowledgeable. Although I was able to get someone to come fix the issues that the other company left me holding the bag on (including at leas one of the things Matt suggested looking at), I had a strong sense that if all else failed, Matt would likely have come to help... he seems like that kind of guy. I'm likely going to be replacing the boiler next year, and I know that Northern Climate will be on a very short list of companies I'd want to work with!
Matt was willing to come out, was very responsive, knowledgeable and friendly. He quickly diagnosed and repaired both our heater and AC. He also Showed us the problem, and educated us to help make sure we do not run into the same issues in the future. The rates seemed reasonable. He clearly explained and went over every charge, responded to every question, and was very friendly. We would highly recommend him.
Matt came by and immediately discovered the problem and fixed it right on the spot. I would recommend him to anyone looking for the services he provides and if I need any HVAC services in the future Northern Climate is the first place I'm going.
Professional and friendly work! Matt was great explaining all options for equipment and helped us make the best decision for our house. I recommend Matt if your interested in upgrading your system. He'll take the time to explain everything and anything.
Specializes in
Also offers
Languages
2 changes recorded — last scanned Sep 22, 2026.
4.1
4.0
3.9
2.4