Obie Comfort Solutions

I have been paying 98$ a month for a Heat (fall)/AC (spring) dual system maintenance plan for the past year (started in May 2023). I'm in for 1200$ to this day. They never showed up. Or call to schedule a service. Not sure what else is there to say...

I was a long-time customer of Obie Comfort Solutions, but unfortunately there was a major problem with my most recent experience. Long story short, the company sold me a heat pump that did not function as promised and that ultimately had to be replaced, and they have done nothing to remedy the situation.

I needed to replace my 20 year-old gas furnace and did not have AC (only the window units) so I was deciding between mini-splits or central AC. I have a forced hot air system. I got 4 estimates with different companies recommending different options and ended up with Obie as they were the most responsive in answering all my questions/concerns. I ultimately decided on central AC as well as a Bosch 2-stage variable speed furnace and couldn't be happier.

The service is so bad. I will give them 0 if there is an option. They cannot resolve the simple water heater problem for 4 weeks. Can you imagine that you live in a house without hot water for 4 weeks?

Nothing but problems with installed units and service. Heartless Water tank had to be fixed 3 times in the first week that it was installed. Now central air barely works. Not cooling the house at all even when set at 65 degrees. Service won’t come out for 10 days.