Verified record
Typical Greater Boston range for this kind of work, from regional averages — not a quote from HVAC Industries. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
HVAC Industries is a family-owned HVAC shop based in Needham, installing, maintaining, and repairing residential and commercial heating and cooling systems — including Carrier equipment — across the Greater Boston area. The company describes itself as family-started, without naming an individual owner or a founding year, and it's a Carrier Elite Dealer. The technician customers name most often is Arthur, described across several reviews as efficient, reliable, and thorough — one reviewer said he and his crew showed up on time, explained the issue in plain terms, and skipped the unnecessary upsell; a commercial client, Heath Development, says it uses Arthur's crew exclusively for its HVAC work. Another homeowner whose heat went out overnight got a technician to the house the same day, described as pleasant, clean, and fair-priced. On a furnace install, one reviewer said the crew finished quickly and left the place cleaner than they found it. Not every account is glowing. In a March 2026 review, a customer said a two-furnace installation left dents in a wall, and that follow-up calls to sort it out went straight to voicemail — the same reviewer called the crew inexperienced-looking. It's the one clearly negative account on file, but it's specific: property damage plus trouble getting the company back on the phone afterward. HVAC Industries carries an A+, non-accredited Better Business Bureau listing and has been in business about 10 years. Before booking a furnace or system install, it's worth asking how they'd handle any damage or follow-up issue if one comes up.
Terrible company, hard to get in contact with, they recently did a job at my home installing two new furnaces and made lots of dents in my wall I’ve tried calling multiple times to resolve this but I just get sent straight to voice mail wouldn’t reccomend this company workers also look in experienced
Excellent service a 10/10.
Great service team to work with. My new HVAC system was installed quickly. When they were finished with the installation our place was cleaner than when they arrived.
I recently had the pleasure of working with this HVAC company, and I couldn’t be more satisfied with the experience. From the moment I called, their customer service was friendly, professional, and quick to respond. They scheduled my appointment promptly and arrived right on time. The technician Arthur was extremely knowledgeable and took the time to explain the issue with my system in a way that was easy to understand. They worked efficiently, fixed the problem quickly, and made sure everything was running perfectly before leaving. I also appreciated how clean and respectful they were of my home. Pricing was fair and transparent—no surprises or hidden fees. Overall, the entire process was smooth and stress-free. I highly recommend this HVAC company to anyone looking for reliable, honest, and high-quality service.
Arthur is a pro. Efficient and reliable. Great work.
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Certified attributes are verified against the public registry. Others are the business's own statement.
Established 3.6 rating
Fixes others' mistakes4.6
Fast emergency response3.7
Same-day fix during a heat wave5.0
Restores heat and hot water within the hour4.5
Diagnoses before replacing5.0
Fast emergency response4.5