On Time Electrical Service
Local business · 290 Cambridge St, Cambridge, MA 02141, USA
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Highlights
- Sole rating negative — the only public review on record is 1 star
- Thin history — very little independent record to draw on
On Time Electrical Service is a family-owned electrical contractor based on Cambridge Street in Cambridge, MA, working under Vaughn Speller and taking on residential and commercial jobs — panel upgrades, rewiring, EV charger installs, generators, and 24/7 emergency calls — across Cambridge, Somerville, Boston, Medford, Arlington, Watertown, Belmont, and Brookline, by its own account. Independent word on the actual work is thin. The one rating that's accumulated on Google is a single 1-star review, and the fuller account behind it describes a dispute over how a panel issue was diagnosed and handled. Separately, a testimonial page carries a positive note about a technician, but that's a different account entirely, and there isn't enough here — one negative rating against one unrelated positive quote — to call a clear pattern either way. Before hiring, it's worth asking how they scope a panel job up front and getting the diagnosis in writing, since the one detailed account on file centers on exactly that kind of disagreement. With so little independent history to go on, treat this as a company to vet directly — ask for recent local references — rather than one to book on reputation alone.
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Most recent comments
- 1.0Oct 25, 2024
Without a doubt the worst electrician experience I ever had (the electrician in question is named Kristopher Farr). He was explicitly instructed NOT to touch the neighbor's electrical panel (in a shared appliance space) and yet touched it repeatedly without permission from myself or the neighbors. He incorrectly concluded that we had a "mixed panel," which is absolutely not true, and even a novice electrician should have known. He turned off the power throughout my house multiple times without warning, interrupting work meetings. He incorrectly diagnosed the problem, and suggested a completely irrelevant solution. When I asked to learn more, he was aggressive and condescending when asking my questions. I told the company about this and they refused to refund the exorbitant visit fee, which was inflated by him doing more investigation due to his lack of understanding of the problem. I later solved the problem myself via a method that any competent electrician should have been able to recognize and rectify within a few minutes. I would never, ever recommend this service or Kristopher Farr to anyone.
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Added 1 new comment, added 4 new photos, established rating 1.5
- behind the score: Sole rating negative — the only public review on record is 1 star