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Verified record
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Highlights
- Thorough, no-pressure assessments — reviewers praise clear explanations of options
- Successful bigger installs — heat pumps and full-home overhauls praised
- Property damage reported — a 2025 review cites a mess and mid-job walkout
- Project ran months over — a 2024 review cites poor escalation to leadership
Paradigm Energy Services is a Somerville-based energy efficiency company that manages home energy assessments, weatherization, and HVAC/electrical/plumbing installation, often matched to Mass Save and other incentive programs. Its BBB profile shows an A+ rating and 14 years in business, though it isn't BBB accredited. Most reviews, spanning 2022 to 2026, describe the assessment side of the business favorably: technicians take the time to walk homeowners through equipment options, safety considerations, and available rebates without pushing a sale, and several describe the resulting installation — a heat pump, air sealing, a full-home system overhaul on an 1890s house — as well executed. More than one review names Brian specifically as thorough and responsive. Two more recent reviews describe a different side of larger, longer projects. A July 2025 review describes a worker leaving a mess after using the customer's bathroom, property damage, and another worker disappearing mid-job without explanation. A December 2024 review praises the individual electricians and a technician from a company Paradigm had recently acquired, but describes a project that ran months over schedule with no way to reach a senior person to resolve the delay. For a straightforward home energy assessment, the record here is strong and consistent. For a larger installation project, ask directly about the project timeline, who to contact if something goes wrong mid-project, and what happens if a subcontractor's work falls short.
What does heating and cooling work cost in Greater Boston?
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Paradigm Energy Services. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
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