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Typical your area range for this kind of work, from regional averages — not a quote from On Time Plumbing & Heating. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
On Time Plumbing & Heating describes itself as a family-owned plumbing and heating company with over two decades of experience. Its website lists a service area that includes Bristol, Southington, Waterbury, Meriden, Naugatuck and Hartford. A 2026 customer said a new high-efficiency gas furnace was installed by Jack and his team, and that they finished in one day. That 2026 customer wrote that the new unit was quiet, heated the whole house evenly and dropped the energy bill by about $100 a month. A 2025 customer said Jack and Jack jr took out an old shower and installed a new shower and tub combo in one day, after the bathroom wall had rotted out from work by the previous owner. A 2025 customer said this was the second large project Jack had done for them and that they had come to depend on his fair pricing. A recent customer said they made sure the cost of repairing pipe damage was reasonable. A 2026 customer gave two stars, saying the techs were polite and respectful but had little knowledge of older plumbing, and that replacing one dishwasher supply valve would be over $400. Connecticut lists its P1 plumbing licence, PLM.0287022-P1, as active, held by On Time Plumbing and Heating LLC.
I am extremely happy with the work and service provided by On Time Plumbing. The service is exceptional, from the office staff right down to the plumbers. They went above and beyond to ensure that the cost of repairing my pipe damage was reasonable. They were very professional and did an impeccable job—10/10 service! 👌👍
I read good reviews but my experience was different. The techs were polite and respectful but had little knowledge of older plumbing. They told me they would have to cut pipes off and try to match the fittings charging for a trip to the supply store. It would be over 400. To replace one dishwasher supply valve . I suggest the company send more experienced plumbers to older homes as a 5 minute Google search directed me to home Depot for 5.00 in parts.
We had a new high-efficiency gas furnace installed last month by Jack and his team, and I can’t say enough good things. Our old unit was wheezing and costing a fortune to run; this new one is quiet, heats the whole house evenly (even the chilly downstairs), and the energy bill dropped noticeably right away—about $100 less per month so far. The install crew showed up on time, kept the place clean, and explained everything clearly—no hard sell, just solid advice. They finished in one day, tested it thoroughly, and even showed me how to use the smart thermostat. Zero issues since, and it’s already survived a couple of really cold snaps. If you’re replacing a furnace, these guys are the real deal. Highly recommend—5/5, no hesitation.
So impressed! I was distraught because the wall in my bathroom had rotten out because of shoddy work by the previous owner. Jack and Jack jr took out my old shower and installed a new shower+tub combo in ONE DAY! Incredibly friendly and respectful (Jack sr called me Mr.) would recommend to anyone needing a plumber.
We had an excellent experience with Jack from On Time Plumbing. This is the second large project that we have had done by him and we’ve come to depend on his fair pricing and amazing quality of work all done in a timely manner. Jack will be my go to guy for all my plumbing and HVAC needs from now on.
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Certified attributes are verified against the public registry. Others are the business's own statement.
1 change recorded — last scanned Oct 13, 2026.
Thermostat diagnosis that avoided an $8,000 quote4.3
Free valve fix instead of a $5800 water heater4.8
Water heater replaced within days2.6
Emergency response within a half hour3.6