Paintline Painting

Five homeowners wrote about Paintline Painting this spring, and four of them named the same man: Joshua. That is the shape of this Andover shop — a small crew of seven working under an owner customers deal with directly, not a call center with a paint brand attached. The company is a sole proprietorship that BBB records as starting on 1 January 2003, run by Josh Najem out of 9 Bartlet St in Andover, with an A+ grade on a profile that is not BBB accredited — two separate things, worth reading as such. What the recent reviews describe is prep, not just paint. One homeowner spelled out the sequence — scraped, caulked, primed and painted, without cutting corners — and another, Dave Coco, hired the crew to get his mother's house ready to sell and had them working around roofers on the same site to hit the date. Reviewers writing this spring keep returning to two things: the crew shows up when it says it will, and the work area is left clean at the end of each day. One larger project drew praise for updates by email and text from proposal through completion. What's thin here is history on paper. Despite a start date more than two decades back, the written trail is five reviews, all from April to June 2026, and all on Google. That's enough to see a pattern in how this crew works and not enough to say how it handles a job that goes wrong — no unhappy customer has written anything either way. A reasonable call for exterior repaints and whole-house work on the North Shore and Merrimack Valley where careful surface prep matters more than the lowest bid. Before booking, ask for references from jobs older than this year, and get the prep steps — scraping, caulking, priming — written into the proposal rather than assumed.