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Verified record
License not state-verified. We could not confirm a current registration in the state registry. Insurance is self-reported.
- Not rated by the BBB
- 6 reviews in the last 6 monthsNo negatives
- 14 work photos
Highlights
- Move-out cleans — 2026 customers used them when moving
- Clear communication — April 2026 regular praised scheduling and flexibility
- Careful with pets — 2025 customer said cats were kept inside
Paolla's Cleaning Service is a Lowell cleaning business, and customers write about Paolla herself as much as the cleaning. Thumbtack shows 4.9 stars from 48 ratings. Move-out cleans come up more than once: a July 2026 customer said Paolla confirmed the booking a few days ahead, came on time, and sent a video afterward showing how the house looked. An April 2026 regular said Paolla is clear about timelines and what her team needs, and flexible when the family had to reschedule around the kids' school days. In a June 2025 review, a customer with a large apartment said the team cleaned thoroughly and was careful not to let the cats out. On its website the business lists standard, deep, move-out and vacation rental cleaning for homes, offices and rentals.
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