Payne Electric, INC.

Payne Electric is a family-owned electrical shop working out of Harwich, handling both residential and commercial jobs on the Cape. What stands out across its written Google reviews is how personally the company shows up. One customer had the owner call from vacation just to make sure the job was handled. Another describes an electrical emergency answered in minutes -- fast enough, in their telling, to have kept the situation from turning into a fire. A third customer has hired Payne Electric for four separate jobs over several years and calls every one of them flawless. Google's overall average sits at 3.9 stars from seven ratings. Not every account is glowing: a 2023 review describes a frustrating customer-service exchange and tells readers to avoid the business, though it doesn't say what actually went wrong with the electrical work itself. Building-permit records on BuildZoom show a steady stream of real jobs -- 72 electrical permits, residential and commercial, with recent work logged in Dennis, South Dennis, West Dennis, Chatham and nearby Cape towns. BuildZoom also lists the company's license status as "Not Required," a check it says it ran back in March 2021 -- that's worth confirming directly with the state before hiring, since it hasn't been independently verified here. Payne Electric looks like a solid call for a Cape homeowner who wants a responsive, personally-run outfit for both routine work and something urgent -- the vacation phone call and the fire-averting emergency both point that way. Before booking, it's worth asking about the 2023 service complaint and confirming current licensing and insurance directly.