Verified record
PEMA, Incorporated (PEMA Tree Services) is a Revere, Massachusetts tree care company with more than 10 years of experience, offering tree trimming, removal, pruning and stump grinding across Massachusetts, and states it's available 24/7. Homeowners who hired the tree crew consistently describe prompt, skilled, well-equipped teams. Reviewers from 2022 through 2024 describe crews that showed up on time, worked efficiently with cranes and remote-controlled equipment on difficult jobs (a three-story pine tree removal, a large sugar maple after a storm, trees in tight or awkward spaces), and cleaned up thoroughly afterward. One 2023 reviewer specifically praised the business for proactively sharing proof of insurance. The company is rated 4.8 out of 5 across 617 reviews on HomeAdvisor and Angi (syndicated) and 4.4 out of 5 across 50 Google reviews. A cluster of reviews from 2021, however, describe landscaping and mulching work handled by a different named contact ('Henry') rather than the tree crews associated with the rest of the record — several are strongly positive, but one August 2021 review said the business never followed up on a promised landscaping quote, and a June 2021 review described mulch that was applied incorrectly, leaving weeds visible within a week. It's unclear whether this reflects a separate landscaping arm of the business or an older chapter of its history; either way, it's worth asking directly what services the business currently handles. Also worth knowing: a 2023 court filing (Kapitus Servicing, Inc. v. Pema Incorporated d/b/a Pema Tree Service and Elmer Palencia) alleges the business defaulted on a forward purchase financing agreement and sought a judgment of $189,392 — a real financial dispute on the public record, though the outcome isn't stated in the reporting available. For homeowners specifically needing tree work — removal, trimming, pruning, or stump grinding — PEMA's tree-service track record is strong and consistent across several years and multiple platforms. Confirm current insurance and licensing directly, and clarify scope if considering landscaping or mulching work given the mixed, older record there.
“Kapitus Servicing, Inc. v. Pema Incorporated d/b/a Pema Tree Service; and Elmer Palencia Plaintiff says the Massachusetts business is in default of a forward purchase agreement and seeks judgment in the principal amount of $189,392.”
We had PEMA remove a 3 story pine tree and prune 3 other tall trees around the yard. Luis C. came out on a Thursday to provide an estimate. He showed up on time, and was friendly and polite. I wanted to get the job done so I didn't get other estimates, but the price seemed fair enough and the work could be done early the next week. Due to a last minute cancellation, they offered to come at 8AM the next day so I agreed. The four man crew showed up on time and were done within 3 hours. The crew was polite and for the most part did everything I expected pros would do. They marked the irrigation system as to not damage sprinkler heads and lines, and put down boards for the machines to drive on as to not destroy the lawn. Using a remote controlled bucket lift they took down the 3 story pine tree, pruned the other trees, shredded all the debris, and then ground down the stump using a remote controlled stump grinder. They did a good job of cleaning up the yard, patio, and driveway, but I had realistic expectations since sawdust ends up everywhere. The only two things I wish they had done would be to have put a board in front of the house before stump grinding (they did it about halfway through so dirt was left on the house siding and in the window wells), and placed runners on the patio for the machines (it left black wheel/track marks on the concrete pavers, which didn't hose off, but I may need to scrub). Either way I was satisfied with the work. The crew even moved the patio furniture back for me.
Great job!
Great work, very efficient.
They were very professional and courteous. Crew was prompt and completed work faster than I expected. You could tell by watching that they were a very experienced, skilled crew. Will definitely hire PEMA for future work.
When we reached out to tree removal contractors, PEMA was the most professional and organized out of all the options. They were proactive with sharing their certificate of insurance and had timely responses. Would hire again!
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2 changes recorded — last scanned Sep 11, 2026.