Performance Plumbing And Heating, Inc.

Fifty-two permits say more about this shop than its reviews do: mostly commercial and municipal boiler replacements, VRF systems and mechanical work across eastern Massachusetts. Performance Plumbing & Heating runs out of Medway and, by its own account, has been at it since 1998, when it started as a one-man operation. Its BBB and BuildZoom pages both name Anthony Graceffa as owner. The homeowner-facing history is close to bare. Google shows 3 stars from two ratings, and the one written comment is a 2022 one-star that reads, in full: "Awful don't walk away RUN". Its BBB page is unaccredited and Not Rated — BBB says it lacks enough information to grade the business. The licence is the first thing to sort out. The Massachusetts registry record matched to this company — plumber licence 3455-GF-M — comes back expired, and the holder of record it names, Eric A Johnson, is not the owner the directories name. BuildZoom separately shows licence #3455 as active while flagging it as unverified, and the numbers on the company's own site (Corp Plumbing Lic 3455, M Plumber 12791, and three more) are its own claim, not a check anyone ran. The rest reads as what it is: a commercial and industrial mechanical contractor. Its site describes plumbing, heating and air conditioning for commercial, industrial, pharmaceutical and medical projects — piping, steam fitting, VRF — and lists medical gas, MA refrigeration and OSHA 30 among its credentials, plus DCAM certification as a prime GC contractor. It also says it signs with Pipefitters Local 537 and Plumbers Local 12 in Boston. For a homeowner with a leak or a dead water heater, that is not this shop's usual job. For a building owner, facility manager or GC weighing a mechanical package, ask for current licence status in writing before anything else, and for references on a project the size of yours.