Petro Home Services

A 2025 Google customer who had run out of heat said Petro came out, filled the oil tank and hooked everything back up that another company had left, then came back out to take care of a leak discovered after the visit. A 2025 customer of Petro Norwalk said that when the heating did not work, they stopped by the next day, carried the necessary parts and fixed the issue in about 1 hour. On Google it holds 4.2 stars from 189 ratings. A 2026 customer who had used Petro for nine years said the oil tank was always supplied and never came close to running out under the contract. A 2026 customer said a new oil tank and a water heater were installed by Petro, and that it followed up afterward to make sure everything was working well. In a 2025 review, a customer with no heat on a 23-degree day was told someone would come between 5 and 8pm, and said Glen showed up at 5:15, diagnosed the problem and corrected it. A 2024 customer said a technician named Geoff came over within a few hours on a Sunday afternoon when the boiler and oil heat gave out, cleaned the oil line and replaced a part, and offered to come back around 8:30pm after a neighborhood power loss halted the work. A 2022 customer on the annual furnace/AC maintenance contract said the same technician, Shakane, came out for two air-conditioning issues and diagnosed, explained and fixed them. A 2024 customer said the tank leaked on the first oil fill after signing up, and wrote that they were charged every possible fee and over charged for oil. A 2024 customer with no heat at 6pm said the tech was rerouted, was then told the tech would arrive at 2am, and cancelled the service call. A 2026 customer said a new-customer credit came with a condition of staying more than a year that they were never told about. A 2023 customer said they were billed a higher oil price than the one the sales rep announced. A 2022 customer said a guaranteed boiler service was called off five minutes before the appointment because the company was short staffed, and the next date was five weeks away. A 2021 customer said replacing five HVAC units had taken more than 10 months and was still not fully done. On r/Connecticut, a 2026 commenter wrote of Petro: "They started cheap but kept going higher and higher." It holds an active Connecticut S1 heating and cooling contractor licence, HTG.0385653-S1, under Petro Home Services.