Polished Housekeeping Services

Polished Housekeeping customers describe recurring home cleaning and attention to the areas they ask cleaners to focus on. In an April 2026 Google review, one customer said Deklan asked about the earlier deep clean before their first biweekly visit, then paid extra attention to the small things they had raised. The Londonderry company says it offers routine, deep, move-in/move-out, and green cleaning within a 15-mile radius of town. Several recent customers name the cleaner who worked in their home. A May reviewer praised Ali's thoroughness and consistent results; another thanked Ali while describing helpful communication about scheduling and payment. Other May and April reviews praised Deklan's attention to detail and home cleaning. A June customer singled out the company's professionalism and green products. Google showed a 4.9-star average from 64 ratings in August 2026. Older customers described monthly and biweekly arrangements. In a November 2025 review, an apartment customer said Courtney cleaned thoroughly during monthly visits and was friendly with the household and its dog. A February 2026 reviewer described Zoe's biweekly cleaning and the stuffed-animal scenes she arranged on a child's bed. A January 2026 customer praised Abbie's Christmas Eve cleaning, saying they did not need to clean again afterward. In February 2024, another customer described a walkthrough with Jess, a custom cleaning plan, and a first visit by Stephanie that completed everything in the proposal. Customers writing in November and December 2023 also described tile-grout and shower-glass cleaning. There are specific complaints about missed work. An April 2026 customer praised the professional free-estimate visit but said the cleaning left hair in showers, sinks that did not look clean, blotchy hardwood floors, and an untouched sunroom. The customer also reported damaged, partially removed kitchen sealant. Jess and Courtney offered to send the same cleaner back; the customer declined. They received a $100 refund they considered fair, while remaining dissatisfied with the cleaning and wanting a different cleaner and proper handling of the damage. Separately, an October 2025 reviewer described rushed, inconsistent cleaning across three cleaners, missed dusting and floor cleaning included in the quote, and disappointing schedule changes.