Verified record
A customer who inherited a house where a hoarder had lived for over ten years expected to repaint the walls and refinish the floors. In a March 2026 review she wrote that after Polly's crew finished the deep clean she did not have to do any of it — the property went on the market as it stood. That is the kind of call this North Shore company takes. Its own site lists deep cleaning, recurring housekeeping, move-in/move-out, Airbnb turnovers, post-construction cleanup and commercial or office work, and the reviews line up with that list: a condo emptied before listing, an apartment a tenant left in poor condition brought back with the oven, fridge, windows and every surface done, walls washed ahead of a paint job that turned into blinds and floors too. Polly herself shows up in the accounts, working alongside the crew — a June 2025 customer described the team as a family who work well together, and several reviewers name her directly when describing the estimate and the scheduling. The two things customers raise most after the cleaning itself are communication and price. One who moved out of a three-bed, two-bath condo in April 2026 said the original estimate was accurate and payment was flexible; another in September 2025 credited upfront pricing; a March 2026 customer mentioned competitive pricing and quick availability. The caveat is the shape of the history rather than anything in it. Every review on file dates from mid-2025 onward, all of them are five stars, and all of them sit on Google — there is no older record and no dissenting account to test the consistency against. The written detail is specific and varied enough that it reads as real customers describing real jobs, but a homeowner should treat a twelve-month record as a young one. If you need a one-off transformation — an estate cleanout, a move-out before listing, a rental turnover between guests — this is a strong fit, and the recurring service seems to keep the same crew. Ask for the estimate in writing before the day, since that is exactly what customers here say worked well, and confirm the towns: the company lists Boxford, Rockport, Haverhill, Swampscott, Boston, Methuen, Ipswich, Lynnfield, North Andover, Billerica, Rowley, Marblehead, Gloucester, Newburyport and Peabody as its service area.
They were amazing house looks Great!
I had a serious deep clean of my condo. The women did an awesome job. There were tireless and the place sparkles. Very efficient, hardworking people. I highly recommend them.
The cleaning team did a great job! They were so thorough, detail focused and nice to work with! Thank you!
I hired Polly’s Cleaning Service after moving out of my 3 bed, 2 full bath condo before listing it. She was excellent about communication during the estimate process and around logistics leading up to the day of services. Her crew was friendly and professional and did an EXCELLENT job above and beyond what I expected. The original estimate was accurate and payment methods were flexible. I highly recommend and would hire them again for sure.
Polly and her team did an excellent job with our deep clean today. They were very professional, thorough, and paid great attention to detail. Communication was seamless from the moment we scheduled the appointment. Our home looks and feels spotless, better than we expected! We are extremely happy with the service and will definitely work with them again in the future. Highly recommended!
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