Puccio Electric
Local business · 21 Reardon Rd, Medford, MA 02155, USA
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Highlights
- Strong platform scores — 4.7★ Google, 5.0★ Houzz, A+ with BBB
- Long track record — BBB lists the business operating since 1998
- Mixed written reviews — recency-weighted sentiment reads softer than the star counts
- Bare-bones website — puccioelectric.com lists no services or service area
- Unverified license — Houzz-listed number A18249 isn't confirmed with the state
Puccio Electric runs out of Medford, and by the Better Business Bureau's file, it's been doing so since 1998 — 28 years, even though the shop has never pursued BBB accreditation itself. On paper it's a one-person operation, run by owner John Puccio, and its reach extends well past Medford: Houzz lists coverage across roughly 44 towns around Greater Boston. The star counts line up well across the board — 4.7 out of 5 on Google (15 ratings), a 5.0 on Houzz (30 ratings, plus 3 Houzz Awards and 3 Houzz Badges), and an A+ from the BBB. Weigh the actual written reviews for credibility and recency, though, and the tone comes out more measured — closer to the middle of the scale than those star counts alone would suggest. That review history runs from 2021 through 2025, with nothing dated in the last six months, so this reads as a longer, mixed-but-generally-favorable pattern rather than a fresh story to point to. Before calling: the company's own site, puccioelectric.com, is little more than a name and a copyright line — no services, service area, or credentials spelled out, so there's nothing there to check other claims against. Houzz's profile also lists a Massachusetts electrician license number, A18249, but that's what the directory reports, not something confirmed against the state board. For a long-running, single-operator electrician with generally strong platform marks and a wide Boston-area footprint, Puccio Electric is a reasonable name to call — just confirm the license directly with the state and ask a few questions, since little of the record beyond the platform ratings is independently checkable.
Read the comments
Most recent comments
- 5.0Feb 21, 2025
TOP NOTCH, extremely professional workmanship.Tony, Eric and Josh did impeccable work. Couldn’t recommend a better team. Place was spotless when they were done. 100% recommend and trust these guys.
— Phil AmaraView on Google Reviews ↗ - 5.0Jun 18, 2024
The best contractor experience we’ve ever had. We initially hired Puccio to install new electric panels and upgrade service to our home, and we were so impressed with the quality of his work and customer service that we immediately reached out when we needed additional work done on our house (rewiring). For starters, when the inspector came he complimented the wiring. When I said who did the work he immediately said “checks out, they always do beautiful work”. Green flags! Puccio’s communication, and ability to expectations in both budget and timeline are excellent. The team is so polite and professional. I was working from home and they went above and beyond to minimize disruptions, were great guys all around, and always left the house clean and in good condition. Even the way the crew talks to each other is filled with positivity and patience which is maybe a silly thing to comment on but it was heartening to hear and seemed like a healthy work environment. Everyone at Puccio has demonstrated the utmost expertise in their trade, a willingness to work with us as customers when we had specific needs, answered our thousand questions, showed integrity in their work and pricing, and consistently had excellent communication and customer service. They may not give you the lowest quote in town, but when it comes to electric work you want the job done well and safely- these guys are the real deal. Puccio’s team has exceeded our expectations every time in every regard. Couldn’t recommend them highly enough.
— Stephanie McColaughView on Google Reviews ↗ - 1.0Nov 10, 2023
Horrible customer service and quality of work — don’t waste your time here. electricians aren’t worth a penny.
— Peter CView on Google Reviews ↗ - 5.0Jul 27, 2022
Prompt, professional and honest.
— Dorothy CalococciView on Google Reviews ↗ - 5.0Jun 8, 2022
Puccio was recommended by a neighbor and my wife and I are very happy with their service, from the first phone call until the day of installation/repair. Their prices were reasonable and their work was quality. We used them to install new outlets and troubleshoot outdoor lighting. From estimate to install their employees were friendly and professional. They found and corrected faulty wiring and left our home in better condition than the original install. Absolutely recommend and will use again.
— Michael ScaturroView on Google Reviews ↗
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Update history
Added 6 new comments, added 12 new photos, established rating 3.9
- behind the score: Mixed written reviews — recency-weighted sentiment reads softer than the star counts