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A 2020 customer said their water heater had burst the night before, Rick responded at about 6:45am with a quote over the phone, arrived at 10:00am that same day and had the job completed in under 3 hours. A 2019 customer said their water heater died on a Saturday, Richard came over on a Sunday morning, and the installation was finished in 2 1/2 hours. A 2019 customer said Rick replaced a toilet, installed a new faucet and cleaned up everything afterward. A 2019 customer with a leak from a second-floor shower into the room below wrote that their son cut an opening in the ceiling to save money, and that Rick fixed the leak. A 2021 customer said a water valve was fixed without breaking the entire wall, as other companies had suggested. A 2019 customer said they replaced a 60-year-old Delta faucet and gave the customer's 96-year-old dad a discount. A 2022 customer, a senior citizen hiring them for the first time, said they sent pictures and got a quote the same day, and that Richard the owner came two days later. That customer called the price reasonable and said they offered ways to save money. On HomeAdvisor the company shows 4.9 stars from 105 ratings, and its Better Business Bureau page shows an A+ grade and accreditation. Its Connecticut plumbing licence, PLM.0289084-P1, is active under Richard Quesada.
First time senior citizen customer. They were so quick to respond to my call, asked me for info and to send pictures, and gave me a quote the same day. Richard the owner came two days later. I was so pleased with the quality of their work, They were on time, very professional, explained everything, their price was reasonable, and even offered ways I could save some money. He gave me a quote on another job, which I plan to do in the Spring. Would Highly recommend Quality Plumbing.
Quick response, very clean and friendly and quality work .
Wow! What a service. After researching so many plumbing companies, I find the one to keep for everything we need. Very professional crew, to the point, no mess around, clean, effective, affordable, They didn't break my entire wall like other companies suggested, to fix a water valve . Honest work. What a relief!
very professional
Quick response, very clean and friendly
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1 change recorded β last scanned Oct 19, 2026.
Typical Connecticut range for this kind of work, from regional averages β not a quote from Quality plumbing & drain Services. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$270 β $660
Typical plumbing job around $470
Water heater delivered and installed the same day5.0