R.J. LaCroix Five Star Service

R.J. LaCroix Five Star Service is a Worcester-based flooring and cleaning company that says it has served the area since 1988. The company describes itself as locally owned and owner operated, and says it operates under Diversified Restoration & Cleaning, Inc. Its own service list covers carpet and upholstery cleaning, flooring sales and installation, air-duct and dryer-vent cleaning, and 24-hour water and fire damage restoration. A 2023 Google review describes a specific Persian rug cleaning: Rich took a 9-by-12 wool rug to the company’s factory, washed it twice because of prior cleaning products, and returned it in perfect condition. The same reviewer also mentions a tile-floor renovation and says they had used LaCroix for several projects; that is one customer’s dated account, not a current service guarantee. Google shows five stars from four ratings, while the written history available here is one review, so ask for current examples and references for the particular work you need. The company advertises residential and commercial work across Worcester County and lists nearby Massachusetts and northeastern Connecticut towns. If you need emergency water or fire cleanup, confirm the response window, insurance handling, and which work is performed by LaCroix versus its stated operating umbrella before booking. For flooring, carpet, upholstery, or restoration jobs, get the scope and finish expectations in writing.