R.W. Emmott Arborist is a Millbury tree-care outfit led by Jay Emmott that reviewers keep hiring for the harder jobs — trees too big or too close to the house to take down without a crane, storm-damaged limbs hanging over power lines, decades-old trees that need real judgment, not just a chainsaw. The company's own site says it's been working Central Massachusetts since 1988.
The pattern holds across 24 written reviews from 2022 through this month, all five stars, and Google backs it up with 4.9 stars from 35 ratings. This year alone, reviewers in April, June and August describe the same thing: trees and limbs removed, crews professional, yards left spotless afterward. The specifics run deeper the further back you look — in a March 2024 review, a homeowner described Jay's crew assessing tree health, pruning, and taking down several large trees that needed a crane; in a 2023 review, a customer called Jay the most responsive of several arborists they'd contacted after a storm dropped limbs near power lines and a neighbor's yard, praising his quote and his assessment of what was left hanging; in an August 2024 review, the crew removed roughly 40 overgrown arbor vitae in a single day, grinding the bushes and leaving the lawn clean; and in a July 2024 review, a repeat customer described Jay's crew methodically taking down a massive, problematic Red Oak. A May 2025 review from a West Millbury customer said the company has been their go-to tree care service since 1994, and a 2023 Reddit thread separately described using them three times, calling them quick, cheap, and professional — "a great father and son company."
One thing worth knowing before calling: Jay Emmott's Massachusetts Certified Arborist credential (#2638) is stated on the company's own site, and it hasn't been independently checked against a registry.
For a big or technical removal — crane work, storm damage, an old tree that needs real judgment — the record here runs deep and consistent across Grafton, Hopkinton, Millbury, Shrewsbury, Sutton, Upton, Westborough and Worcester; just ask directly about the arborist credential if it matters for your job.
