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A 2025 customer said Randy correctly diagnosed their Jennaire stove as needing a new control pad and fixed it. That customer wrote in 2025 that replacing the stove with its downdraft exhaust would have cost close to $4000, and thanked Randy and his wife. A 2025 reviewer said a stackable dryer repair was done on schedule and at a fair price, with good communication. A 2023 customer wrote that they had been calling on Randy's Appliance for many years and found them responsive, reliable and very fair, while noting the business was already very busy. A 2023 reviewer said Randy and his wife had renewed their faith in responsive customer service and honesty in all dealings. A 2022 customer wrote that Randy's had always treated them well, and that even on what they could tell were bad days for the business, they always got a good response. On Google it holds 4.7 stars from 29 ratings. The Better Business Bureau grades it A+ and lists major appliance repair services.
Randy fixed my Jennaire stove that he correctly diagnosed as needing a new control pad. This was done a few months ago, but I’m finally getting around to doing a review. It’s hard to find someone to repair things anymore and I’m so happy I found Randy’s Appliance repair. To replace the stove with its downdraft exhaust would have been close to $4000. The new models need a different configuration for downdraft which means I would’ve had a carpenter come in to redo the area under the stove. Thanks to Randy and his wife for a great job done!
Great experience with my stackable dryer repair. Communication was good and repair was done on schedule. Very happy the repair was successful and at a fair price. I would recommend this business and use again in the future if necessary.
We’ve been calling on Randy’s Appliance for many years and find them responsive, reliable and very fair. While they’re already very busy…(the secret is out), I highly recommend them!
Randy and his wife have renewed my faith in responsive customer service, quality and honesty in all dealings. It is such a pleasure in the world we live in today. I only wish that cloning was a viable thing! I would highly recommend Randy's Appliances, it was an outstanding experience. D Hoyt, New London
Great and timely service!
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1 change recorded — last scanned Oct 18, 2026.