Verified record
RE/MAX 360 is a Lynn brokerage that markets residential, condo, multi-family and commercial listings under the RE/MAX franchise, and its Google reviews read less like a review of one team and more like a review of whichever agent you happen to work with. Recent reviews (three since May 2026) are consistently detailed and positive, and they all point to the same duo: Katie and Al DiVirgilio. One seller described the pair recommending an electrician, plumber, painter and junk-removal company to prep the house, having it on the market by mid-March, an offer within two weeks, and a closed sale by early June. Another buyer credited them with researching comparable homes before their first meeting. In a 2025 review, a couple used the DiVirgilio team along with agent Donna Soltys to sell one home and buy another and called the process well-controlled despite the usual stress. Older reviews name other agents just as favorably — Anne Lane in a 2023 review, Erin Lamb in a 2022 review — each described as responsive and attentive to a specific search. Two older reviews cut the other way. In a 2022 review, a landlord said agent Susan Keenan went unresponsive after they signed an exclusive rental-listing agreement with her, and that other agents and prospective renters trying to reach Keenan couldn't get through either. A 2021 review described listing questions on Facebook being deleted rather than answered and a voicemail box too full to leave a message. Neither complaint names an agent who shows up in the recent reviews. The DiVirgilio team's recent track record is the strongest reason to reach out, but given how much the experience here has varied by individual agent, it's worth confirming who specifically will be handling your sale or search before committing.
If you want the best Realtors, I highly recommend that you hire Katie and Al DiVirgilio. I met Katie and Al in January 2026, and we agreed that some repairs and updates were needed before listing my house. Al recommended and I hired the following professionals (i.e. electrician, plumber, painter and trash removal company). All of the people Al recommended did an outstanding job. By the middle of March 2026 my home was on the market. Katie and Al had multiple open houses and within two weeks I received an offer for my listing price. On June 5th the sale of my house was finalized (recorded). Some of the key advantages of hiring Katie and Al: • They are always available via text, email or phone • They are always willing to explain things to you throughout the sales process • They give you advanced notice when someone is coming to the house (i.e. electrician, plumber, painter, trash removal, open house(s), fire inspector, water company etc.) • They keep you updated throughout the sales process via text, email or phone In addition to helping me sell my house, Katie and Al also helped me purchase a Condo which I’m closing this week. I am extremely grateful for all the help and support Katie and Al have provided me during the last six months. Again, I highly recommend that you hire Katie and Al if you are looking to sell your home or buy a new one.
Working with Katie and her team was a wonderful experience. They were responsive, knowledgeable, and always available to answer our questions. Their communication and guidance made the home-buying process much easier, and we always felt supported along the way. We are truly grateful for all of their help and would highly recommend Katie and her team!
Al and Katie DiVirgilio are the best of the best. They came highly recommended by a neighbor. Our initial meeting with Al and Katie was incredible.They had already done their homework by researching our home and similar homes in the area, to have a reasonable sale price in mind. They knew our neighborhood very well.Their excitement about listing and selling our home was contagious and relieved our concerns that our house would sell for the price we needed in a short amount of time. Al and Katie are personable, very knowledgeable, engaging, and full of energy and enthusiasm.They also have a good grasp of what updates or repairs should be done to a home in order to sell it. They understood our need for a quick sale and immediately went to work to bring it about. Five days later Katie was at our home with her photographer/videographer and two days later had a brochure and video ready and posted to sell our home. One week after meeting them our house was up for sale. Four days later, three open houses were held on a Thursday, Saturday, and Sunday. The Monday following we had two offers. During these two weeks from meeting us to getting offers for our home, Al and Katie worked tirelessly. They made themselves available and they responded to texts, questions, and emails within two hours without fail.They are patient, answer all questions thoroughly, and always make sure we felt comfortable throughout the entire process. One of the best qualities they have is outstanding integrity. From setting a price for our home that was reasonable and well thought out, to answering any and all questions and concerns, and to bringing the sale across the goal line. They showed nothing but incredible knowledge, experience, honesty and tireless effort. In a world where trust and integrity is all but forgotten, Al and Katie are strong examples of the best of these qualities to be found in humans beings. My wife and I can't thank them enough for what they have done for us.
My husband and I used the team of Katie and Al DiVirgilio and Donna Soltys to sell/purchase our homes recently. The experience was wonderful! Selling/buying a home is stressful, however they had everything under control, and we always felt confident and comfortable working with them. The expertise and knowledge the team provided was amazing. We would highly recommend!
Our agent Anne Lane, was the best agent we could have asked for. Not only does she know our area well, she is a very experienced agent that is prepared to deal with any issues that may arise. Even though we may not have been her only client she made us feel like we were her top priority at any moment. She was an agent that identified our wants & needs and would send us listing immediately. If you want an agent that hustles, is professional, knowledgeable & caring, look no further.
Specializes in
Also offers
Languages
1 change recorded — last scanned Jul 29, 2026.
Takes on hard sales4.6
Handles probate and long-distance home sales4.6
Repeat clients4.2
Brought crutches to a client's home mid-listing3.9
23 years in business3.9
State-verified Real Estate Limited Liability Company (LLC) license3.5