RE/MAX Innovative Properties

RE/MAX Innovative Properties runs a Lowell, Massachusetts office as part of a company that traces back to a 2018 merger of two RE/MAX firms, a deal that combined more than 70 agents into one company. By 2021 that growth had carried it to roughly six offices and over 100 agents covering northeastern Massachusetts and southern New Hampshire, and in 2022 the same ownership group picked up the former RE/MAX Bayside offices in Meredith and Laconia, New Hampshire. Joshua Naughton is listed as owner and broker of the Lowell office, and the company also runs a commercial and business brokerage division launched under Naughton, Hollie Halverson, and Andrew White. Ray Boutin's name comes up again and again in the reviews. Ones from earlier this year describe him making time for private showings and open houses on top of a full schedule and walking clients through every step of buying or selling; reviews from 2023 recall him staying steady through what one client called a nerve-racking process and helping close a sale above the asking price. Dave Nicholaou, Kathy and Peter Pappas, and Lorraine each draw similar praise elsewhere for guiding first-time buyers and staying responsive. On Google, the office holds a 4.8-star average from 50 ratings, and the Better Business Bureau lists an A+ underlying grade — the firm isn't BBB-accredited, and BBB shows no complaints on file. Not every account is glowing. In a 2022 review, a client described a rental arrangement handled by agent Brian McMahon as minimally engaged, calling it a different experience from the buying and selling side the rest of the reviews focus on. For buying or selling a home around Lowell, the experience described here tracks the individual agent as much as the office — worth asking directly who on the team would handle the transaction before signing on.