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Silver Key Homes Realty is a Dracut, MA brokerage that holds a BBB A+ rating and a 5-star Google rating from 116 ratings, and the clearest signal in its 94-review history since 2021 is how often the same client comes back: one family says agent Jesse Malzone-Curran has now sold and bought three different homes for them, and another describes returning to Courtney Hoy for a home sale, then a purchase, then a sale again over several years. Courtney Hoy is the name that recurs most across that history — buyers and sellers from 2022 through mid-2026 describe her staying with a search for over a year, drafting offers, and keeping first-time buyers calm through a market that felt overwhelming. A 2024 review describes a sale that nearly fell apart when a tree came down on the house two weeks before the original closing date; the seller says Courtney worked through the insurance fallout and got the deal done anyway. Another buyer, after an initial condo showing fell through, says Courtney kept sending flyers about their specific needs to that same building's association until a unit opened up weeks later. Other agents at the office get the same kind of specific praise. Jesse Malzone-Curran's repeat clients call working with her across three transactions 'smooth and enjoyable' each time. Vilma, met by more than one client through Zillow, is credited with walking first-time buyers through negotiations. Bernadette organized an open house that produced multiple offers and a sale price well over asking for one seller, and stuck with a buyer through several changes in criteria until she found the right home. Nothing in this record raises a concern to flag — no complaint, no licensing issue, and no source disagreement to sort through. Silver Key looks like a strong fit for buyers who want an agent willing to stay with a search for the long haul, whether that's a first-time buyer nervous about the process or a returning client who already knows who they want to call. Since the office has several agents each building their own track record, it's worth confirming up front which specific agent will be handling a given transaction.
Real Estate is a Fickle business. Ask any realtor, they'll tell you, it's feast ... or famine. Stick around long enough and you'll see WHY the Good ones stay, and the 'wannabe's ... ? ... don't. I could try to hold your attention long enough to tell you what that "IT" Is ... !?! ... Or ... I could just tell you about Jenn Shugrue. ... about how she personally handled things with the house transaction when my van transmission blew up "mid-sale" ... ... or of how she was ready to expertly coordinate with the inspectors and plumbers and lawyers ... (oh my!) ... Honestly, She DID ensure I had a "smooth, straightforward experience—without the overwhelm !!!" ... and I was dealing with a blown transmission !!! ... So, You wanna talk Value !?!?! ... BEAT That !?!?!
Courtney Hoy was extremely helpful throughout the home buying process. She was flexible with her time, punctual, and had good insight on the homes she was showing us. If there was something she didn't know she would find it for us. I am overly satisfied we chose Courtney to help us a long with this first time process. She really took the time to know our family and what we were looking for. Every week she had an email with new listing sent to us fitted to our home criteria. I would highly recommend Courtney Hoy as a realtor! Thank you so much Courtney!
I had a great experience working with Courtney throughout the entire home buying process. She was knowledgeable, responsive, and always had my best interests in mind. Courtney took the time to answer all of my questions, kept me informed every step of the way, and made what could have been a stressful experience feel smooth and manageable. I highly recommend Courtney to anyone looking for a realtor who is reliable, hardworking, and genuinely cares about her clients. Thank you again Courtney!!
Buying a home can be one of the most stressful experiences, but having Jesse by our side made all the difference. From day one until the day we closed, she was there for me and my family every step of the way. Jesse is incredibly professional, knowledgeable, compassionate, and supportive. She truly cares about her clients, not just as buyers, but as people. She was always mindful of our budget and worked hard to help us find the right home without ever making us feel pressured. She listened, guided us honestly, and always had our best interests at heart. What meant the most to me was the emotional support she gave us throughout the entire process. On the days we felt discouraged, Jesse was there to encourage us, reassure us, and remind us not to give up. Her positive energy is unmatched, and her genuine, human approach is something you don't come across often. I truly believe God placed Jesse in our lives during this journey, and I will always be grateful for everything she did for us. I recommend her 1,000% to anyone looking for a realtor who will go above and beyond. Thank you, Jesse, for helping make our dream of owning a home come true!
Working with Courtney was an outstanding experience from start to finish. She was knowledgeable, experienced and helpful. She was professional and patient with all my questions. Courtney explained every step clearly and made me feel comfortable with no stress. I truly appreciated her truthfulness honest and kindness. Thank you Courtney for making this process wonderful and easy.
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2 changes recorded — last scanned Sep 1, 2026.
Transaction guidance3.4
Complex-deal closer5.0
Strong negotiator5.0
40 years in business3.1
Transaction guidance4.3