RELIABLE RESTORATION & RECOVERY

We have had a terrible experience with this company all the way through. I'm a tennant in the home that was being worked on for mold removal. It took these people weeks to complete work that should have taken days. HORRIBLE communication with their customers. When friends and family ask us for recommendations, we specifically tell them NOT to go through this company.

We would not recommend this company to our worst enemies. This has been an absolute nightmare. Our hot water heater leaked and caused black mold in the floor. We needed to leave our home that we rent while it was being fixed. These people took an entire month to do work that should have taken four days or less. Our small children were having a really difficult time being away from home for a month. There is nothing anyone in this company could say or do that would fix what our family had to go through. I just wanted to add this review to warn folks about our horrible experience. Edit: I want to be clear that I am a tennant in the home that this company completed mold restoration on, not the owner.

I cannot say enough about this company and the two gentleman Jeremy and Robbie that were my saving grace when my tears could have just added to my already flooded home ! The minute they came into my home they took over and all I had to do was watch how quickly and smoothly the demo was handled and how they just set me at ease , they are a credit to your company I hope you realize just how valuable these two are and hope you appreciate them ! My association asked who I was using because I have sung their praises to everyone , I wish they handled all parts of my claim , they really did ease my burden I cannot thank them both enough and I’d like to thank Anna for giving me them to work with I really felt like they were caring for their own mothers home , and I continue to work with Anna now setting things up with the mover and contractors thank you all , you allowed me to have some dignity and sanity you truly are the best !!

I had the unfortunate experience of my dishwasher overflowing, resulting in significant damage to my kitchen floors. However, amidst the chaos, I was fortunate enough to have Ron from Reliable Restoration as my project manager. I cannot express enough gratitude for the exceptional assistance he provided throughout the entire restoration process. From the moment Ron stepped in, he displayed remarkable professionalism, expertise, and dedication. He meticulously assessed the extent of the damage and swiftly devised a comprehensive plan to restore my kitchen. Ron's attention to detail and thoroughness were truly impressive. What truly set Ron apart was his exceptional communication skills. He kept me informed every step of the way, ensuring that I understood the progress being made and addressing any concerns or questions I had promptly. His ability to effectively communicate and provide regular updates brought me immense peace of mind during a stressful time. Furthermore, Ron's project management skills were exemplary. He coordinated the various teams involved seamlessly, ensuring that the restoration process proceeded smoothly and efficiently. His organization and attention to timelines were instrumental in completing the project within the expected timeframe. I am incredibly grateful for Ron's expertise, professionalism, and dedication throughout this challenging experience. Thanks to his exceptional project management skills, my kitchen has been restored to its former glory. I wholeheartedly recommend Ron from Reliable Restoration to anyone in need of reliable and efficient restoration services.

The crews were professional, exceedingly helpful and kind during cleanup from our basement flood. Cameron was at our home within hours, with the crew arriving shortly afterwards. They explained everything, took great care with our property and got all paperwork to our insurance in a timely manner. They even left a loaner sump pump until our new drainage system is installed!