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Restoration 1 of New Haven handles water damage, fire damage and mold remediation, and its website says it serves New Haven and surrounding areas. The site also lists 24/7 emergency service. On Google it holds 5 stars from 8 ratings. A recent customer who needed help with water damage in a basement said the company was prompt to respond and sent Stephen and David, who were polite, thorough and neat. A 2026 customer said they arrived within the hour. In a 2024 review, a customer looking for mold remediation said a man named Steve answered the call, came over an hour later and gave an estimate, and that the remediation was completed in a few days, working with the design/carpenter doing repairs. A 2023 customer said they explained what was going on the whole time they were drying out the basement, and packed belongings in more than 400 boxes and put them in storage.
I needed help to mitigate water damage to my basement. I contacted Restoration 1. They were prompt to respond and sent a crew , Stephen and David who were polite, energetic, and extremely thorough as well as neat and proficient. I could not ask for a better company and crew to help me resolve my issue!!!!
Called and they arrived within the hour! Professional, reliable, courteous, clear communication, and dedication!!! Great work, and right on the money. Jess
I went on-line to find a mold remediation person or company. Restoration 1 was listed first. I called the number. A man answered who, unbelievably, was working in a nearby town. He came over an hour later and gave me an estimate. He was helpful and efficient. Working with the design /carpenter doing repairs, the remediation was completed in a few days. How did I get so lucky? The man's name was Steve!
They made me understand what was going on the whole time they were drying out my basement. They were a very quiet crew and did not cause any disturbance to the rest of the house. They packed my belongings in more than 400 boxes and put them in storage. They answered all my questions satisfactorily. I've already recommended them and shared their number with other home owners.
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1 change recorded — last scanned Oct 16, 2026.