Local business · West Springfield, MALocal business · West Springfield, MA
Verified record
Restoration 1 of Springfield is a West Springfield, MA business that describes itself on Angi and HomeAdvisor as local and veteran owned and operated. The services offered on HomeAdvisor are water removal, fire or smoke damage recovery, and commercial toxicity and mold removal. On the Better Business Bureau, the business describes disaster cleanups for both commercial and residential properties, including water damage, storm recovery, flood damage, sewer cleanup and mold remediation. It holds 5.0 stars from 6 ratings on both HomeAdvisor and Angi, and an A+ grade from the Better Business Bureau. In a 2025 review, a homeowner said the company did an amazing job in their basement after water damage, cut the sheet rock and removed mold, and kept them up on what they were doing. In another 2025 review, rental property owners in Springfield dealing with fire and smoke damage for the first time said Bob answered the call, agreed to meet them that day within hours, and secured the property after the fire department had breached the doors; they called the work excellent and performed in a timely fashion. A 2025 review credited Restoration 1 and Bob Couture with a complete mold remediation and basement renovation project, saying Bob got back within 24 hours and sent a team over within the next 48, and that the job included waterproofing and new walls and floors. Other 2025 reviews described the company as prompt, helpful, professional and timely, with knowledgeable technicians and responsive administrative staff.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Restoration 1 of Springfield. Use it to sanity-check bids, then get the real number in writing.
Not sure which you need? Start with an inspection — many reputable companies assess free, and independent assessments run up to $500.
The wall run getting the drain — a full 30×40 ft basement is about 140 ft.
Estimated range
$7,600 – $15,000
Typical waterproofing project around $11,300
Yes they did very good job and were very professional. I would refer them to anyone for this work
Restoration 1 did an amazing job in my basement after water damage. So polite, and kept me up on what they were doing. The clean up after the job was done was awesome! They had to cut the sheet rock and remove mold and its perfect. I would definitely recommend Restoration 1 to anyone! I will definitely call them again if I need them. Thank you, you made a very stressful situation so much better!
We have been rental property owners in Springfield for 30 years and this was the first time we had to deal with fire/smoke damage. To say we were at a loss for what to do is an understatement. My husband looked online for fire restoration services and decided to call Restoration 1. Bob answered the call and agreed to meet us that day, within hours at our property. Immediately Bob put us at ease as we walked through the house. He secured the property as the doors had been breached by the fire department. Our insurance adjuster complemented Bob’s response and work throughout the process. The work his company did was excellent and performed in a timely fashion. We would definitely call Restoration 1 again.
Major shoutout to Restoration 1 and Bob Couture for a complete mold remediation and basement reno project. After getting the recommendation from Tiffany Pryor, Bob got back to me within 24 hours and immediately sent a team over within the next 48. He and his team were super professional with communication and their attentiveness to every little thing that went sideways once we peeled back old basement paneling and flooring from the 60s. From waterproofing our space and installing new walls and floors, we are beyond happy with them and our new downstairs. Highly recommended!
They were prompt and helpful. It was a good experience
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Certified attributes are verified against the public registry. Others are the business's own statement.
2 changes recorded — last scanned Sep 24, 2026.
Basement waterproofing5.0
Retaining walls5.0
Bulkhead replacement4.8
Brick and 1850s fieldstone foundations repointed4.8
Structural carpentry4.8
