Richard Eldridge Plumbing-Heating

Eldridge Plumbing and Heating is a long-established South Shore plumbing and heating firm at 3 Joseph St in Kingston, Massachusetts. The Better Business Bureau records it as a five-employee sole proprietorship established in Massachusetts in 1975 — 51 years — with Richard S. Eldridge as owner and Peter Eldridge as a partner, working for both residential and commercial customers. The customer picture is mixed rather than uniformly good. Google shows 3.7 stars across 12 ratings. The positive reviews are warm and repeat-business flavoured: a July 2026 customer said they have used the firm several times and called the service excellent, and in an April 2025 review a residential construction company in Kingston described them as punctual, communicative and well priced, and said they had been an excellent subcontractor. The negative side is about showing up. A 2024 reviewer wrote that they made an appointment and the service tech never showed or called — a single report, but the kind that matters when you are booking around a heating problem. The licence is the thing to check before you hire. The Massachusetts registry does hold master plumber licence 7284 in the name Richard S Eldridge — the owner's own name — but the registry shows that licence EXPIRED. The BBB profile, by contrast, still states in the present tense that the company 'is licensed by the Board of State Examiners of Plumbers as a master plumber, license #7284'. Those two statements cannot both be current. Ask the company directly for its current licence status and confirm it with the Board of State Examiners of Plumbers and Gas Fitters before work starts. One more caution on the BBB page: it displays an A+ rating while stating that the business is NOT BBB Accredited. Those are two separate facts, and the grade is BBB's own calculation, not a customer score — the page publishes no reviews or complaints at all.