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Richmond Restoration holds 5.0 stars from 70 ratings on Thumbtack and 4.9 stars from 16 ratings on Angi. On its Thumbtack profile, Mike Richmond describes himself as the owner and operator and says every job is completed by him. A 2025 customer said the company was hired to address a serious mold issue in their attic and to clean and sanitize their air ducts, and that Mike, the owner, explained every step of the process. That 2025 customer said the air in the home felt noticeably fresher and cleaner. A 2025 customer who hired Richmond Restoration LLC for a major mold problem in a basement said the company explained what caused the mold, found the root issue, removed it completely and gave tips to prevent it from happening again. A 2025 Thumbtack customer said Michael came to their living room and bathroom to get rid of the mold and helped them figure out why it was there. A 2025 customer said Mike accommodated an earlier date, arrived early and identified the problem before he got there. In a 2019 review, a customer said Mike took care of a mold issue and "installed gable fan in attic and cleaned duct." A 2017 Angi customer who cared for a large home in Boxford with about 25 vents said Mike and Eric cleaned a huge amount of crud from the main trunk lines, and that the noises and smells had subsided substantially. In a 2017 review, a customer said Richmond Restoration fixed a clogged duct that three other service companies had tried and been unable to fix. A 2017 customer said the company looked at the vents, said they needed sanitizing rather than cleaning, and completed the job well below the estimate. A 2016 customer said the company worked for 3 hours on duct, furnace and dryer vent cleaning, and that the heating system was afterward so quiet they kept checking that the pilot had not gone out.
Michael was a total pro! He was super efficient, on time, and friendly. He came to my living room and bathroom to get rid of the mold, and he did an amazing job. Everything was clean and spotless. He even helped me figure out why there was mold there. If you need help getting rid of mold, I highly recommend Michael. He’s the best!
⭐️⭐️⭐️⭐️⭐️ We recently hired Richmond Restoration to address a serious mold issue in our attic and to clean and sanitize our air ducts—and we couldn’t be more impressed. From start to finish, the experience was outstanding. Mike, the owner, went above and beyond to help us navigate a stressful situation with care, professionalism, and expertise. He took the time to explain every step of the process, answered all our questions thoroughly, and made sure we felt confident in the work being done. He was prompt, respectful, and incredibly thorough. The attic looks pristine, and the air in our home feels noticeably fresher and cleaner. It’s rare to find a company that combines technical excellence with genuine customer care, but Richmond Restoration does just that. If you're dealing with mold or need duct cleaning, I wholeheartedly recommend them. Mike is the kind of professional you hope to find—trustworthy, knowledgeable, and truly committed to doing the job right.
I hired Richmond Restoration LLC to handle a major mold problem in my basement. Not only was the communication great throughout the process, but they also went above and beyond explaining what caused the mold, finding the root issue, removing it completely, and giving me tips to prevent it from happening again. After they finished the job, I was really impressed with their expertise and how thorough they were. I’d definitely recommend Richmond Restoration to anyone dealing with mold or water damage.
I literally couldn’t have asked for a better experience. From the first message, Mike was helpful, knowledgeable, and genuinely nice. He not only could accommodate an earlier date but he also arrived early too. He identified the problem even before he got there, and it was exactly as he said. Mike is very experienced, and it shows. The work was done efficiently and completely. And, outside of the job evidence itself, it was as if he was never there with how clean he left the work site. I can’t possibly say enough nice things about Mike and Richmond Restoration. He’s the best - hands down - and, from now on, the only person I’ll call for any air purification or mold services.
Great people, great job!
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1 change recorded — last scanned Oct 9, 2026.
Dark basement turned bright playroom4.1