River Valley Oil Service

River Valley Oil Service describes itself on its website as a full service oil company and heating and air conditioning contractor serving Middletown, CT and the surrounding areas, and says it has provided heating oil and heating and air conditioning services for more than 20 years. A 2026 customer said that after a snow storm left them with no hot water, they called at 8 am and John, a tech, was at the house by 8:45 and determined the hot water tank was shot. In that 2026 review, when the crew could not get the new tank up the driveway, John, the owner, drove down to Killingworth with a plow on his pickup and plowed it, and by 2 pm the customer was taking a hot shower. A 2025 customer said River Valley did an oil to propane conversion and installed a new HVAC system, and called the installation prompt and clean. A 2024 customer described an oil to propane conversion that included removing the old furnace and oil tanks, installing an energy efficient boiler, and installing gas lines and propane tanks. A 2025 customer thanked Mike, the service manager, and two techs who came to fix their mini-split air conditioners during a heat wave, squeezing in the call while solidly booked. A 2025 customer said they signed up for automatic oil deliveries and cleanings for their burner and a/c system, and that Izzy had just completed an A/C clean. A 2024 reviewer said delivery was very quick. A 2026 customer said River Valley would not deliver oil because it said their driveway was not passable, leaving them to run out of oil for the weekend, and told them to buy diesel. A 2024 customer of 20 years said the charge for moving an outside pipe was triple what the parts cost, that the pipes rusted after a month, and that part of the bill came off only after they complained. A 2022 caller asking about senior rates on heating oil said the person who answered the phone had a very nasty attitude.