Rogovin Moving & Storage Inc

Avoid this moving company and save yourself a miserable experience. The moving crew is unprofessional. The front office is slow to respond to questions before and during the move. They show up late for pickup and delivery. The house reeked of pot after they moved our furniture out. The rug had black streaks from their dirty shoes and the walls were marked with streaks, handprints and gouged drywall. Hire them at your own peril. There are many more professional moving companies to choose from.

Scheduled with them through Allied Van Lines to get a quote. The estimator never showed up at the scheduled time and never reached out to communicate his absence. When I called, he tried to get me to reschedule. Completely unprofessional service

DO NOT USE ROGOVIN MOVING AND STORAGE. This was, without exaggeration, one of the most unprofessional and disrespectful service experiences I’ve ever had. PICKUP: The movers arrived already frustrated and openly complained about having to move larger items- items that were absolutely disclosed ahead of time. They told me dispatch never informed them, which immediately put me in the middle of their internal failure. Because of this, they were completely unprepared to properly pack those pieces despite the fact that I paid Rogovin in advance to pack them. As a result, both items were significantly damaged. When I called dispatch to resolve it, instead of taking responsibility, they argued with me and blamed me for not packing the items myself… for a service I was literally paying them to perform. I was charged for packing that never happened. DROP OFF: It somehow got worse. Immediately, a mover disappeared into my bathroom and later came out apologizing, asking if I had spray. I later discovered he hadn’t even flushed properly. I had to clean up after your employee in my own home. That alone is unbelievable. They also don’t tell you that you’re required to stand there and help them count every item during unload, or risk issues later. That burden is entirely put on you with zero warning. And then the most unacceptable part: They left with one of my major belongings still on the truck. Instead of immediately correcting their mistake professionally, I was told to meet them on the side of I-95 as if that’s a normal or reasonable solution. I spent hours of my workday trying to track them down on a highway and never found them. When I called dispatch again, I was met with hostility and told I would need to go all the way back to Connecticut to retrieve my own item… after I had already moved to Maryland. Let that sink in. This company: • Damaged my belongings • Charged me for services they didn’t perform • Left my home in a disgusting state • Lost one of my items • And then refused to take accountability or fix it in any reasonable way Until my missing item is returned to the address I paid to have it delivered to, this review will remain. Avoid this company at all costs.

Hired Allied to perform cross country move. Rogovin was supplied as the local moving company. The consultation was a smooth process, identifying items that needed packing and things that would be staying for a later move. We also shipped two vehicles. This was right at the Christmas/New Years holiday time frame. Our move packed the entire tractor trailer truck due to both cars also being in the same container. It took 2 full days to pack the truck. They supplied a smaller shuttle truck to move heavy garage items to the main truck. They were very professional, no surprise/hidden fees. They picked up our stuff and delivered it to the location on the days agreed upon. The weight estimate was as close as possible due to the amount of items we moved. I will be using them again to finish moving the rest of our household soon.

If the owner would like to discuss further AVL 64801 can be contacted anytime