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A 2024 customer with a roof emergency chose Nathan and his team after getting four quotes, and said the roof was completely finished within 3 days, with the team dealing with the insurance adjuster. Roof Revival and Restoration Services holds a 4.8-star Google average across 47 ratings. Its BBB page shows an A- grade and accreditation, with 2 BBB complaints. A 2024 customer said their insurance company first called a repair good enough after storm damage, and the company was able to prove a total roof replacement was needed. A 2024 customer who rents out a two-family house said tenants on the second floor were getting water in multiple rooms, and that the company worked with Travelers and got the whole roof paid for. A 2026 customer said Brandon and his crew removed a major ice dam after water started seeping into their bedroom, helped with the insurance claim, and were taking care of both the roof and interior repairs. A 2026 customer with ice damming said the company shoveled off the excess snow and got rid of the ice, and the water coming inside stopped right away. A 2025 customer said Nathan and his crew replaced their roof in one day and also took down a chimney from the roof through the first floor. A 2025 customer said Nathan gave a quote quicker than the other companies they got quotes from, and that when they did the yard and leaves two days after the crew left, they did not find a single nail. A recent customer said Nate and his crew did a siding repair in a timely manner and cleaned up. A 2026 customer had a chimney cap installed by Nate and the Roof Revival crew. A recent customer wrote that over a four-month period their phone messages and texts went unanswered, and that materials promised for a specific date never arrived. A recent customer said their first contact with the company was in early June, that calls to Nathan by cell or office were not returned, and that by early October nothing had been done. Connecticut lists its home improvement contractor registration, HIC.0670958, as active, held by ROOF REVIVAL AND RESTORATION SERVICES LLC.
Extremely disappointing experience from start to finish. If you’re looking for a company that communicates with its customers, this is not it. Over a four-month period, we left multiple phone messages, sent texts, and repeatedly tried to get in touch. Not once did anyone answer the “business” phone number, and getting a return call was impossible. They were responsive when it came to selling us on the job. After that, the communication stopped. Promises were made repeatedly and not kept. Eventually, we were given a specific date (via text) when the materials were supposed to be dropped off. The date came and went, the materials never arrived, and no one even bothered to call or text us to explain what happened. I cannot count how many messages were left for them. Not one single call back or message! We gave this company four months and far more opportunities than we should have to make things right. They never did. Delays can happen. Problems can happen. What is unacceptable is repeatedly ignoring us, failing to follow through on commitments, and not having the basic courtesy to communicate when you don't deliver what you promised. After months of this, I would NEVER recommend this company. We are pretty easy going people. (Thats pretty obvious by the amount of time we gave them to make this right) We would have probably accepted any excuse they may have offered. They probably could have even stalled this off for longer if only they actually SAID something! They offered no excuse!
Many promises, up front! Awful follow-up and return of calls, from Nathan, via cell or office! Sham of 'office' answered or returned MANY calls, NOT ONCE! Into Fall, now; left holding the bag on work I NEEDED to get done this year! First contact was early June. Now, early October - NOTHING! Would not recommend to my worst enemy!
Our house was damaged by the storm wind damage how to give Brandon and his team the value they deserve and the dedication they put forward into getting the job done with the insurance company of the difficulty actions they gave us but they finally resolved the situation in somewhat matter but that gave us a positive view in the work day done for us
Very reliable, professional. The work on my roof is neat with a very fair price point. Will definitely recommend to others and use the service again.
I am so thankful to Nate and his crew. I needing siding repair and their work was not only top-notch but their service was completed in a timely manner paying attention to every detail, while being so respectful to my property by cleaning up so well. I highly recommend them and would not hesitate hiring them again. Dan S.
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1 change recorded — last scanned Oct 13, 2026.
Typical Connecticut range for this kind of work, from regional averages — not a quote from Roof Revival and Restoration Services LLC. Use it to sanity-check bids, then get the real number in writing.
A square is 100 sq ft of roof surface — bigger than the floor plan because of pitch and overhangs.
Estimated range
$8,450 – $17,500
Typical roofing project around $13,000
New roof went on in one day4.8
Chimney flashing leak traced and stopped4.1
Same-day skylight swap3.9
18 years in business3.8
Fair-priced roofing job finished on time3.1
State-verified Home Improvement Contractor license since 2026Not yet rated
Ice dam cleared the next morning4.3
