Verified record
Santoro Plumbing and Heating describes itself on its website as offering plumbing and heating services from new construction installations to draining seasonal properties in the winter, with free estimates. Its New Hampshire plumbing licence, held by Santoro Plumbing & Heating, LLC, is active on the state registry. Google shows 4.7 stars from 12 ratings. A 2025 customer named Bob, Charlie and Joe and called them upfront and honest in their work. A 2024 customer said they answer the phone or call back right away. A 2022 customer had the opposite experience: that customer said Bob Santoro arrived to repair a shower mixer, objected to a tree removal crew working outside, and left without doing the job, and that the company then said he was not coming back.
Typical your area range for this kind of work, from regional averages — not a quote from Santoro Plumbing. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
Bob, Charlie and Joe are some of the nicest plumbers around! They do an excellent job, Upfront and honest in all their work! We would highly recommend them to anyone. 😃
Very easy to communicate with. They answer the phone when you call or get back to you right away. Pleasant and professional on the phone. Can't wait to have them do our project.
Bob Santoro showed up and was upset because there was a tree removal crew working outside. He was rude to my sister-in-law, to my husband and to me, as he stormed off the job saying he would not work in this environment. We had been waiting for 2 weeks for a small mixer issue to be repaired in our shower. We had two sets of guests visiting without a working shower. We were very excited to finally get a time to get it repaired. We have four adults and four young kids staying in the unit. I am 7 months pregnant. Both a lawyer and a doctor were working remotely within the unit at the time, without issue. It seems like he was expecting a quiet penthouse corner office to do his plumbing service. His service would've taken a few minutes to complete. His response was completely unreasonable. The tree crew was professional and safe. There was no risk to his safety. And, most unprofessional was his attitude. He knocked on the door just shaking his head. He responded to me, when I asked why he was leaving that "he's out of here." And, when I asked if he was coming back or if I needed to find a new plumber, the company said he is not coming back. I'm very disappointed in his professionalism and attempt to provide a service to two families in need of it.
Fantastic. The best!
best around,can handle anything,lots of experience in every aspect
Specializes in
Also offers
Languages
1 change recorded — last scanned Oct 23, 2026.