Sensible Home Solutions

Sensible Home Solutions is a Haverhill outfit built around a roofing crew that reviewers call by name — Will and Billy — and its own site describes as veteran-owned, co-founded by Will Medugno, an Army veteran with more than 20 years in construction, alongside Billy Markussen, who grew up in the HVAC trade. Roofing is what most people hire them for, but the company says it has grown into siding, windows, decks, additions, ADUs, electrical and HVAC work, serving Haverhill and the surrounding counties into southern New Hampshire and Maine. 31 reviews recorded since 2022 average five stars on Google, with none negative in the last six months. Roof replacement jobs dominate what customers describe in detail — full tear-offs and reshingles finished in a single day, new lead flashing added on chimneys, and one homeowner who called in December, in the cold, and still got the job done. Siding and window jobs turn up almost as often: vinyl siding replacements, storm door swaps, and a combined siding-windows-and-deck-repair project where the crew is credited with handling the curveballs that come with a job of that size. One reviewer called on a 97-degree day when their central air quit, and rather than sell a new unit, the crew fixed the 32-year-old one on the spot. Several reviewers mention getting multiple quotes first and choosing Sensible for straightforward, no-pressure pricing. Its Massachusetts home improvement contractor registration is active. The company also says it's a certified James Hardie siding installer and a FORTIFIED Roofing affiliate — credentials worth confirming directly, since they aren't independently verified here. And while the site lists decks, additions and ADUs among its work, the reviews on file barely touch that larger remodeling scope, so it's worth asking for references specific to that kind of project. For a roof, siding, or window job in the Merrimack Valley or into southern New Hampshire, this is a well-reviewed, veteran-owned crew with a strong recent track record — get a written scope up front, especially for anything beyond roofing and exterior work.