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A 2023 Google reviewer said The Hartford insurance company had Service Master Clean do the remediation on a water damage claim, and that it left the basement "a filthy dirty mess." That 2023 reviewer said they cut part of the office carpet out and left the other half, and brushed off the question of removing the rest. The same 2023 reviewer said Service Master never reported the damaged contents to The Hartford.
This involves a water damage claim I have with the Hartford that I am going to now have Service Master joined in the law suit for their role in this whole mess. The Hartford Insurance company had them do the remediation and they left my basement a filthy dirty mess. The Hartford never sent an adjuster out to this day...seven months have gone by. I have included pictures of the carpet in my office where it is soiled and wrinkled they came in and out of the hatchway through this room. They cut part of the carpet out and left the other half. When I asked if they were going to remove the rest of it they just blew me off. None of the contents that were damaged were ever reported to The Hartford by Service Master. The damage occurred on June 12, 2022 and it is now February 7, 2023. Just be careful with these guys they say one thing but when all is said and done you may be left holding a bag of strinky you know what.
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