Servicexperts

Servicexperts is a carpet and upholstery cleaning, flooring sales and installation, and water/fire damage restoration business in Amherst, New Hampshire, describing itself as in business about 30 years with 24/7 emergency response. The Better Business Bureau lists it as a sole proprietorship owned by Bryan Norwalt, started in 1991, and gives it an A+ rating with accreditation since April 2020. The company also describes itself as veteran-owned on its Angi and HomeAdvisor listings, and the owner's public replies there describe the carpet-cleaning side as a second, separate business operating under the same name. Reviews here span 2019 through early 2026. A March 2026 review — the only one in the last six months — describes "owners Randy and Linda" responding immediately to a referral for a stair re-carpeting job and having samples at the customer's home within 24 hours; several earlier Angi reviews from 2019 to 2021 also name Randy for flooring and carpet installs, describing the work as expertly done, reasonably priced, and finished on schedule. Not every account is positive: one Angi review, from a customer identified as Margaret B., alleges the company added an unauthorized $900 charge to a signed agreement and billed her card without permission; the owner's public reply disputes this, pointing to signed invoices. Across the 13 Angi/HomeAdvisor ratings (a shared listing), 69% are five-star and 8% are one-star, alongside a smaller share of four- and three-star reviews. Worth noting: the 2026 review's description of the ownership as "Randy and Linda" doesn't match the Better Business Bureau's listed sole proprietor, Bryan Norwalt — it's unclear from what's available whether Randy is a co-owner, an installer, or something else.