Verified record
SERVPRO of Bloomfield/Enfield says it specializes in water and fire damage, storm and mold remediation, and lists a service area that runs through Enfield, Bloomfield, Suffield and Granby. A recent customer called it for emergency water mitigation after water reached the basement from the second floor: Fabio, Noemi and Angela assessed where the moisture was, cleaned up the residual water, placed the drying equipment and went floor to floor documenting the damage. After a garage fire, a recent customer said Vanessa and Ginger came in with two other team mates and worked 6 days of early mornings. A recent customer with water damage from a leaking ceiling pipe said Marcello inspected it, and Marilyn and Lizbeth came to remove the fans, the dehydrator and a trash barrel holding about 20 gallons of water. A 2025 customer said Perez and Mariola removed insulation, disinfected the water-affected areas, dried out the water for three days and installed new insulation and plastic back on the basement ceiling. A 2023 customer whose home flooded wrote that Ben led them through the entire process, and that when their refrigerator frame turned out to be damaged, Ben laid out the options for getting a new fridge. A recent customer wrote that the company's faulty equipment caused damage to their floors, and listed $2600 for setting up some fans and a couple dehumidifiers, with no cleaning, sanitizing or demo. A 2023 customer wrote that the company left fans for a week in a basement that was already dry, then sent a bill for thousands of dollars and sued, winning the case. A 2022 customer wrote that rugs removed from a Vernon, CT house after a fire cleanup had not been returned, and that no report or bill had arrived for the insurance adjuster.
Fabio, Noemi, yesby. Worked hard and very well. They did a great job!
Fabio, Noemi and Yesby did an amazing job with additional cleanup and removal of destroyed contents.
ServPro's faulty equipment caused damage to our floors. Getting them to take accountability has been exhausting. This is still in progress and I will update based on the resolution. Based on the exerperience so far, I would not recommend. $2600 for them to setup some fans and a couple dehumidifiers. No cleaning, sanitizing or demo. Addressed during normal business hours.
Very happy with the work. Quick response time. Very fast and very good. Debanhi, Nohemi and Luz were very nice and helpful. Very professional. Great workers!
Very grateful to Fabio, Noemi, and Angela for their help with emergency water mitigation help today. They thoroughly assessed where the moisture was, cleaned up all the residual water that went to our basement from the second floor, and placed all the drying equipment for drying monitoring. They arrived promptly and were considerate of our use of the space, especially our kids, during the process. They methodically went from floor to floor documenting all the damage, and they were creative about not overloading a circuit board with the equipment.
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1 change recorded — last scanned Oct 13, 2026.
After-hours roof tarping4.4
Arrived by 8:15 after a 7:30 call4.3
BBB A+Not yet rated
Asbestos pipe abatement3.7
30 years in business2.8