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Highlights
- Fast flood response — a 2024 customer said mitigation started within hours
- Insurance guidance — a 2024 customer said managers explained the insurance process
- Clear communication — a 2024 customer described constant updates during a basement flood
SERVPRO of Peekskill, Ossining lists a service area on its website that includes Peekskill, Mohegan Lake, Montrose, Buchanan, Yorktown Heights and Briarcliff Manor. The company says it specializes in water and fire damage, storm and mold remediation, and its site states 59 years in business. A 2024 customer who suffered a large flood said people were on the scene starting mitigation within hours of the event. In that 2024 account, the site managers walked the customer through what would happen and helped them understand the insurance process. A 2024 reviewer with a flooded basement said the team was quick to respond and kept clear, constant communication throughout. A 2024 customer said Eddie answered their questions and explained exactly what steps were next. A 2023 customer with a flood in the house said the team restored the house quickly. A 2023 reviewer with water damage after a storm said they were quick to show up.
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Most recent comments
- 5.0Nov 23, 2024
Not enough can be said about Servpro of Peekskill. One of those things you hope you never need, but if you ever do need you just want to be glad you make the right decision. I unfortunately suffered a large flood and Servpro truly were a shining light through the whole ordeal. They were prompt to respond with people on the scene starting with mitigation within hours of the event. As you look upon the destruction in disbelief and with just a total feeling of being lost and overwhelmed, there was an almost calm that set it when the team first arrived. All the fears of not even knowing where to start, begin to slowly ease up as you see the team get to work and truly make light work of what once seemed daunting. The site managers were incredibly manageable and were able to, in very simple terms, walk me through exactly what would happen and what steps to take. They helped me understand the insurance process and really walked me through the process while the team diligently worked through my house. Turn around rate was incredibly fast and I felt safe and in good hands returning home. What happens during a natural disaster is the stuff of nightmares, and Gary/Rob and the rest of the team at Servpro were there to get us through. I hope to never need them again, but I can say without reservation that they will be my first call and I will feel much more confident knowing they are Involved. Thanks a million
— Gabriel FerreiraView on Google Reviews ↗ - 5.0Jul 11, 2024
I had a flood in my basement the team was quick to respond, clear constant communication during the whole process and answered all my questions. The team did an amazing job taking care of the issue. If I ever have an issue with water damage again I will call them.
— martin kenneallyView on Google Reviews ↗ - 5.0Mar 12, 2024
Excellent service! Clean, Professional, Friendly, Informative! Eddie had all the answers to my questions and let me know exactly what steps were next. Total Pro!
— John IavaroneView on Google Reviews ↗ - 5.0Dec 26, 2023
Had a flood in my house, the Servpro team did an incredible job with the cleanup and they restored my house to as good as new in extremely short order. Highly recommend this team, they are extremely professional and work very fast.
— Brian SosaView on Google Reviews ↗ - 5.0Dec 22, 2023
Amazing service! Had water damage after a storm and they were quick to show up and did a great job. Would definitely use them again!!
— Kathryn DowlingView on Google Reviews ↗
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