Seven Hills Roofing

Seven Hills Roofing works out of 100 Canterbury Street in Worcester and is hired mostly for the unglamorous end of the trade: finding a leak and fixing it. Homeowners across the city name the same two people over and over — Bill, who quotes and schedules, and Mike, the roofer who turns up. What customers describe most is speed on small, urgent jobs. One 2025 customer with a persistent leak that had already damaged a ceiling said the crew came the same day, found the issue and returned the next morning to repair it. Another in 2026 called about a single leak, had someone out to look the next day and the repair scheduled the day after that. A 2025 reviewer who expected to replace fascia board and gutters was told by Mike after an inspection that it was a simple, inexpensive fix instead, and a 2025 customer said the company recommended attempting a repair rather than pushing the roof replacement another firm had proposed. Several describe quotes coming in under other bids, and one 2026 customer had a price adjusted down after the damage turned out to be less than estimated. The work is not only shingles: reviewers describe slate roof repair, a flat rubber roof, siding sections replaced, gutters and fascia metal on a three-family, and a plumbing boot and chimney flashing done together. A 2024 customer wrote about three jobs over two years — a leak repair and then each half of a very old roof — with clean-up they rated thorough. Google carries 4.8 stars from 135 ratings, Angi and HomeAdvisor both 4.9 from 114, and Thumbtack 4.8 from 16. The complaints are about communication after the fact rather than the work itself. A 2024 one-star reviewer said a flat rubber roof whose seams the company had re-taped began leaking two years later, and that calls went unanswered and a promised call-back never came. Another, in January 2026, wrote simply that the company does not reply and lacks transparency. Against that, several reviewers say the opposite — one in 2025 noted the owner answered his phone at the weekend. This is a good fit for a Worcester-area homeowner who needs a leak diagnosed and repaired quickly, or a roof, siding or gutter section replaced without an upsell. Ask up front how warranty callbacks are handled and get the follow-up commitment in writing.