Seven Hills Roofing

Seven Hills Roofing is a locally owned, family-run roofing contractor in Worcester, Massachusetts, installing and repairing shingle, rubber/flat and commercial roofs for homeowners, landlords and businesses across Worcester County. The company says it grew out of a property-management business with more than 30 years in Worcester County, which started its own roofing arm after struggling to find outside roofers who met its standards. Bill is the named owner and primary point of contact; the company states it holds a Massachusetts construction supervisor license (CS-094223), a claim not independently verified against a state registry in this evidence. It carries a Better Business Bureau A+ grade. The large majority of the written record - 123 reviews across four platforms from 2017 through 2026 - describes fast, well-communicated service: same-day or next-day inspection of active leaks, technicians who climb onto the roof and into the attic to trace a leak's source rather than guess, honest recommendations to repair rather than replace when possible, and prices reviewers repeatedly describe as fair or below competing quotes. Several reviewers specifically praise Seven Hills for taking on small repair jobs - a single leak, a plumbing boot, chimney flashing - that other roofers were slow to respond to or uninterested in. Set against that record are a small but recurring number of serious complaints, spaced across several years, describing a very different experience once a job was paid for: a 2022 review reports paying about $700 for a repair that kept leaking with no response to follow-up emails; a 2024 review describes a rubber roof that was re-taped rather than properly repaired, leaking again two years later, with the owner's voicemail full and a promised callback that never came; and a January 2026 review, though brief, similarly describes a lack of response and transparency. These are a minority against the volume of positive, detailed reviews, but the pattern - responsive and fair before the job, harder to reach when a repair doesn't hold - is worth asking about directly, particularly for flat or rubber roof work, where the complaints have concentrated. Recent activity - 11 reviews in the past six months, all positive - continues to describe the faster, more responsive side of the business. For homeowners in Worcester County needing a roof repair or replacement, Seven Hills has a deep, largely well-regarded track record, but it's worth getting any repair warranty in writing given the handful of accounts where follow-up fell through.