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In September 2026 a Google reviewer's well pump quit and the house had no water; Smith Pump Co was out the same day, and a few hours later a new pump was in. The Hooksett, New Hampshire company says its business began in Wilmington, Massachusetts in 1936 and incorporated in New Hampshire in 1965, and that it drills wells and installs pumps; its website lists a service area from Hooksett and Bedford to Derry, Windham and Londonderry. It holds 4.8 stars from 84 Google ratings. In May 2026 a customer said Steve Smith came out to diagnose lost water pressure, which turned out to be a severely clogged well pump, and Brandon and Savannaugh replaced the pump and walked them through flushing the well. In April 2026 a customer said the crew replaced their well pump on time and stuck to the initial estimate. In November 2025 a customer who called early in the morning had Brandon and Savannaugh on site within a few hours to replace a well pump. In a 2023 review, a customer said another company quoted $7,000 for a cracked pipe plus $28,000 to remove and replace a deck, and Steve rediagnosed it in an hour as a faulty $50 check flow valve. In June 2022 a representative of a Henniker campground said Steve had no techs or equipment free, then drove out in his personal vehicle and fixed their well pump problem. In August 2022 a customer said the company brought the wrong part after a lightning storm and refused to charge them anything. In August 2026 a two-star reviewer called the $200 charge just to come out ridiculous. In November 2022 a customer said a man at the company yelled at them for getting a second opinion and told them not to bother them anymore.
“I recommend Smith Pump out of Hooksett. They are a knowledgeable well company that I have enjoyed working with.”
The well pump quit and the house had no water. I called Smith Pump Co and they were out the same day. A few hours later, a new pump was in and we had plenty of water. Fast work, no runaround.
Excellent service, would highly recommend!
Good customer service but $200 just to come out to your house is ridiculous!
This company I HIGHLY HIGHLY HIGHLY recommend this company. They were curtious, professional caring. They know there job very well. Communication is top notch on all levels. They came recommended from a neighbor. I am please to be passing this on to anyone needing a Well company ...Smith Pump Company.
Responded exceptionally fast. Highest level of professionalism and incredibly knowledgeable! Could not be more pleased. Thank you again Steve.
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1 change recorded — last scanned Oct 29, 2026.
Typical your area range for this kind of work, from regional averages — not a quote from Smith Pump Co. Inc.. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500