Sofa911

In October 2026 a customer called on a Sunday, had Sofa911 at the house on Tuesday, and saw the couch fixed in about an hour. Sofa911 is a Providence, Rhode Island furniture repair business that also takes apart sofas too big for a stairway or door and puts them back together on the other side; it holds 4.5 stars from 26 Google ratings. In September 2026 Steve repaired a broken release cable on a customer's recliner, using a replacement cable the customer had bought on Amazon, and finished in about an hour. In a December 2025 review, Steve came the next day and fixed the broken springs on a couch in less than an hour for what that customer called a very reasonable fee. In a December 2024 review, Steve repaired two broken stabilizing bars on a recliner, replaced a broken cable and added stuffing, within an hour. In July 2026 a customer had a power recliner taken apart, brought upstairs and reassembled in under 2 hours. In an August 2025 review, a sofa was disassembled to get it up a 3rd floor walk-up and then reassembled the same day. In an August 2024 review, a customer in the middle of a move found the couch would not fit out the door; Steve arrived two hours after the call, and he and his assistant Sarah took the couch apart and put it together at the new place with no damage to it. In a 2022 review, Steve got an Interior Define sleeper sofa up the stairs and around a tight corner in Cambridge after the delivery crew could not. In May 2025 a one-star reviewer wrote that the business visited, planned the work on their sofa and took a deposit, then never came on the agreed pickup date, months before the review. In a September 2022 review, a customer who called multiple times for a sofa repair got a date and time scheduled and then a no-show. In a December 2022 review, a customer paid Steve a deposit on November 8th 2022 to fill, sand and paint a coffee table chewed by a puppy; the table came back December 2nd spray painted a different color, and the reviewer wrote that Steve admitted he was not happy with how it turned out.