Solution Driven Landscaping, Inc.

The most detailed thing anyone has written about this Marlborough company isn't about mowing — it's about stone. A 2024 customer walked through a stone wall, walkway and front-steps job from concept to completion and said they couldn't be happier with the transformation. Solution Driven Landscaping runs full-service landscaping, hardscape and snow management across Massachusetts. By its own account it was started by Sebastiao and Kristin Paiva, a married couple who met working at a landscape and snow company before going out on their own, and the company describes itself as family-owned and immigrant-owned. BBB records the corporation as incorporated on 6/17/2020 with 18 employees, Kristin as president and Sebastiao as CEO. The written history runs 2021 to 2024: 4.5 stars from 15 Google ratings, plus a 5.0 from six reviews that Angi and HomeAdvisor both publish — the same six accounts syndicated across the two sites, not two separate verdicts. One line keeps repeating in those 2021 and 2022 reviews: they turned up. A homeowner who needed exceedingly overgrown shrubs pruned in 2022 said they were the only company of several contacted who came to look at the job when they said they would, and an Angi reviewer that year wrote almost the same sentence. A 2022 front-yard project came with a consultation and professionally drawn planting plans within days of the first meeting. On a 2021 paver walkway, a two-day supply delay was handled by phone, text and email rather than silence. Two things are worth raising before you call. In 2021 one Google reviewer left a single star — not over the work, but the noise, describing the loudest equipment available and crews shouting to each other over it on a residential lawn. Separately, the company's tenure claims don't line up: its Houzz profile says 'twenty-two years in the industry', while BBB puts the corporation's start at June 2020 and Angi lists six years of experience. The longer figure reads as the founders' careers rather than the company's age, and it's a fair thing to ask about directly if depth of experience matters to your job. Its BBB page carries an A+, though it is not BBB accredited, and publishes no complaints or government actions. Angi and HomeAdvisor list memberships in the National Association of Landscape Professionals and the Snow and Ice Management Association, and note that Spanish is spoken. For hardscape — patios, sitting walls, walkways and steps — or a year-round maintenance and snow contract around Marlborough, they're a sensible shortlist entry. Ask for photos and references from the past year or two: the written customer accounts online stop in August 2024.