Sonic Remodeling LLC

A striking share of the people who write about Sonic Remodeling are describing the same kind of job: a bathroom rebuilt so someone in a wheelchair can use it. Walk-in showers in place of tubs, a ramp into the garage, a single family bath reworked so a relative could come home — that is the through-line running through this Worcester company's reviews. It is an LLC that its BBB page records as incorporated in October 2016, with Nicholas Rivarola listed as owner, working out of 474 Burncoat St with a second Worcester address on Glendale St. Its Massachusetts home improvement contractor registration is active. BBB grades it A+ without accreditation. On Google the company sits at 4.8 stars across 23 ratings, and the reviews repeat themselves in a useful way: crews that clean up at the end of each day, and work that lands on the timeline promised. A homeowner writing in April 2025 had both an upstairs and a downstairs bathroom remodeled plus a ramp built in the garage for a housemate with mobility challenges. A January 2025 reviewer had a bathroom remodel and a deck replacement done in the same stretch. In November 2024 someone described a basement they had written off — low ceilings, wiring and pipes everywhere — finished into a family room in about a month. People keep coming back. A couple writing in July 2025 said Nicholas had been their contractor for ten years and had just stained their deck; a December 2023 reviewer put it closer to twenty years, across multiple bathroom renovations in a 1920s farmhouse. BuildZoom's permit history shows 8 permitted projects between 2017 and 2024 in Worcester, Fitchburg, Sterling, Gardner, Auburn and Plymouth, valued between roughly $4,000 and $39,000 — a small outfit covering a wide radius. One account cuts the other way and deserves reading closely. On BuildZoom in April 2025, a customer whose wife uses a wheelchair wrote that nine months after their bathroom remodel the plumbing problems still had not been corrected, that a city inspector attributed a broken pipe to Sonic's work, and that calls and emails went unanswered. It concerns the very accessibility work the Google reviews praise, which makes it the fair thing to raise on a first call. Separately, a 2022 Google reviewer reported waiting through two scheduled quote windows with no one arriving and no call. BuildZoom's 3.0 average rests on only two reviews, and that complaint is one of them. BuildZoom also lists an earlier home improvement contractor registration for the company, #186887, as inactive. For an accessible bathroom or a basement build-out around Worcester, this is a shop with a decade of homeowners who kept calling back and a state registration you can look up yourself. Before signing, ask how the plumbing rough-in gets inspected and signed off, get the punch list and correction terms in writing, and settle who you reach if something needs fixing after the crew has gone.