Soot Stopper Chimney Sweep

Our semi-detached houses have separate flues within a shared chimney stack. Soot Stopper Chimney Sweep identified the part serving our property and marked the agreed scope on the job record. That distinction mattered to us because the structure is shared while the appointment concerned our own installation. We appreciated choosing a chimney company that made the boundaries of the work explicit and kept the documentation tied to our household.

Our gas fireplace needed its chimney inspected, and Soot Stopper Chimney Sweep was precise about the work being booked. They distinguished the chimney assessment from servicing the gas appliance itself and kept the report focused on the flue and associated areas they examined. That clarity was excellent. We were thoroughly pleased with the quality of the explanation and documentation, and their careful handling of the scope deserves a wholehearted recommendation.

The larger item arrived in a returnable crate, and they arranged its collection as part of finishing the job. The collection details were written on our sheet, and each worker knew where we had agreed to leave it. The crate stayed neatly in that spot until pickup. Having the collection arranged for us made the final stage convenient, and we appreciated being told how the reusable packaging would be handled.