South Shore Screen & Window

South Shore Screen & Window is essentially a one-man operation — Bill — working out of a home garage in Holbrook, and the through-line across well over a hundred reviews is speed: screens repaired in minutes while you wait, a broken window boarded up the same day it shattered and finished the next. The specifics pile up. In a 2022 review, a customer described smashing a 30-plus-year-old Andersen window in the dead of winter; Bill showed up that same day to board it up and returned the next to install the repaired sash. In a 2025 review, a homeowner whose reflective Andersen Low-E windows were damaging a neighbor's siding had Bill re-screen them with zero-reflectivity solar screens, finished in a day. This year's reviews describe the same pattern — an Andersen screen with a bent frame and small holes fixed in 15 minutes, called "good as new." The written record isn't spotless. In a 2026 review — the one negative mark in the last six months — a customer said screens Bill talked them into replacing (rather than just the damaged ones) came loose after a snowstorm, weeks after install; they suspected the new screens were only screwed in rather than properly secured like the originals. And across three separate reviews from mid-to-late 2023, customers described the same experience: an appointment or estimate was scheduled, then Bill never showed and never returned calls — a real scheduling risk sitting alongside otherwise strong hands-on work. A 2021 review also describes a pricing dispute over a short track-cleaning job. For a screen or glass repair you need done fast — most jobs here are finished same-day, often while you wait — the actual work gets consistently good marks. Given the recurring no-show pattern, it's worth confirming a firm appointment window, and getting a price in writing for anything beyond a simple screen swap, before counting on a specific date.