Stanley Steemer

Stanley Steemer in Bourne cleans carpets, rugs, upholstery, grout and air ducts, and one recent customer's booking shows how far a single visit can run: a den rug, two large area rugs, a Turkish runner, a sectional, two swivel chairs and six dining chair seats. Juan suggested the large great-room rug and the runner be cleaned at the company's facility and brought back in a week. On Google it holds 4.9 stars from 2,534 ratings. A recent customer said Richard explained how he would do the job, then cleaned their 35-year-old, light-colored Berber carpet so well it came out better than they had hoped. A recent customer said an appointment to steam clean five area rugs grew after the results: the customer's wife asked Ledy to do the leather furniture, and then the customer asked for the hardwood floors as well. A recent customer thanked Juan for cleaning at least 150 puppy pee stains on a carpet. A recent customer said a three-week-old stain of coffee and half and half came out of a washable rug. A recent customer who called and asked for a same-day visit said they made it happen, and that Richard answered all of their questions patiently. A recent customer called on a Monday to have the grout lines of a kitchen and laundry room floor cleaned and a protective sealant put on; Nicholas came on Wednesday, on time, and restored the 20-year-old grout. A recent customer said Brennen and Tom cleaned all of the hvac vents and, after a cancellation opened up, came a couple of days earlier. A recent customer said Brennen explained the entire process and took his time to be sure all of their air ducts were fully cleaned. A recent 1-star reviewer said the company over promises and under delivers, calling its grout cleaning basically a mop cleaning that accomplishes nothing. A recent customer gave five stars to Rich and a colleague who re-cleaned 100% wool carpets, but said what an earlier Stanley Steemer service guy did to those carpets weeks before could not be remedied, and was waiting to see what Stanley Steemer corporate would do. In a recent review, a customer said that after Nicholas cleaned their carpets in 2024, visible hair and an unpleasant odor remained, and his response felt dismissive and condescending; he came back to clean again, but the customer said the carpet still carried a residual odor nearly two years later. A recent customer who used Kevin and Jaiden called the price a bit steep. A recent 2-star reviewer who did not have the work done said a $525 quote given over the phone, without anyone coming to look, was double what they paid last time for less than 250 square feet of carpet.