Verified record
Stiles & Dunn Team is an Amherst, Massachusetts real estate group operating under William Raveis Real Estate, Mortgage & Insurance, led by Karen Stiles Jones together with her son Luke Dunn and colleagues Will Mair and Stephan Wright. Karen returned to Amherst in 2009 after 27 years away and built the team from there, working with buyers, sellers, investors and developers across the Pioneer Valley — Amherst, Northampton, Hadley, Easthampton, Belchertown and the surrounding towns. Every review on file is five stars, and the recent ones back up why: a July 2026 review describes the team staying involved from the start of a house search through closing, patient and easy to reach the whole way; another from that same month credits Karen with guiding a first-time buyer through the process, always available for questions; a May 2026 review describes her running several open houses to get a home sold, calling her responsive and organized. An April 2026 review says Karen and Luke went above and beyond selling a house, and in February 2026 reviews describe the same pattern for other sales — one calling the response time worth '6 stars,' another praising Karen's clarity and competence guiding a purchase from start to finish. The team's own site notes that Luke Dunn is an FAA-certified drone pilot, fitting a group that appears to handle a good deal of its own listing marketing. For buying or selling a home in the Amherst/Northampton area, Stiles & Dunn — and Karen Stiles Jones in particular — has a consistent, specific run of praise for responsiveness and follow-through at every stage of a deal.
Highly recommend! Stiles & Dunn worked with us from the beginning of our house search through the closing. They were patient and professional, but also very easy to communicate with. I can’t say enough about how great this team is!
Karen was instrumental in us purchasing our first home! She was so helpful and accommodating of our schedules, and was always available to answer questions and guide us. It was very easy to work with her, and I would recommend her to anyone in the area.
Karen was on the ball and always positive. She hosted several open houses to get my home sold. She is responsive, organized and a pleasure to work with.
Selling a house can be a stressful process but we had a fantastic experience working with Karen and Luke! From start to finish, they were professional, responsive, and truly dedicated to helping us through the selling process. They went above and beyond—they even took the time to shovel snow at our property while we were out of town during the selling process. That level of care is unmatched! We have used them multiple times in the past and highly recommend them to anyone looking to buy or sell a home!
On behalf of my in-laws I want to share what a wonderful support Karen and her team were throughout the sale process. Highly recommend her! The care and patience she showed plus the attention to details and quick response, could not imagine doing this without her.
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1 change recorded — last scanned Sep 1, 2026.
Repeat clients4.8
Verified license4.8
Sells above asking4.7
Fast sales4.6
Decades of repeat clients4.6