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Stone & Compass Solutions is a Massachusetts remodeling and stone-fabrication contractor whose reviews split sharply. Most describe careful, professional work on kitchens, bathrooms, additions and full home renovations — but one recent account describes a canceled job and an unreturned $8,000 deposit. Angi lists the company, as Compass Solutions, LLC, in Southborough with 23 years of experience doing stone-slab countertops and kitchen remodeling; Thumbtack lists it as Stone & Compass Solutions in nearby Marlborough with 8 years in business — the two directories don't agree on how long the company has operated. Several 2025 reviews describe substantial, well-managed projects: a garage addition and home renovation handled "with professionalism, transparency" from start to finish; a kitchen and bathroom remodel customers called stunning and high-quality; a concrete patio job where the crew arrived on time every day and kept the work area organized; and a deck problem solved by a responsive team. Angi separately shows a 4.1-star average from 145 reviews and 28 listed projects, spanning stone countertop fabrication — granite, marble, quartz, slate — alongside kitchen remodeling and fireplaces. Set against that, a November 2025 review describes a very different experience: the customer paid roughly $8,000, a third of the job's cost, up front in August, then says the company did no work for six weeks before the job was canceled, with the deposit never refunded. Angi's own profile description acknowledges this isn't an isolated account, noting its full review history includes detailed complaints about delays, communication, quality, and project management alongside the strongly positive ones. For a defined room remodel or a stone countertop job, several detailed 2025 reviews back up careful, on-time work — but the deposit dispute and Angi's own note about a mixed track record make a written contract with a clear payment and cancellation schedule worth insisting on before any money changes hands.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Stone & Compass Solutions. Use it to sanity-check bids, then get the real number in writing.
Upgrades beyond the standard like-for-like swap included in the base scope.
Estimated range
$27,500 – $45,000
Typical bathroom remodel around $36,300
Stone & Compass is not a reputable firm. I paid them 1/3 of the job up front on the day I signed a contract in August, and they did not perform. I cancelled the job after a six week time period of inaction, and they have not refunded me my down payment of $8,000, which I gave them 30 days to pay me back. I am pursuing legal action. They should be barred from this and every contractor site.
Outstanding Work on Our New Concrete Patio! We couldn’t be happier with Stone & Compass! From the very first conversation to the final touches, their professionalism, attention to detail, and quality of work truly stood out. The team arrived on time every day, kept the work area clean, and communicated with us throughout the entire process. Our new concrete patio looks amazing — perfectly leveled, beautifully finished, and exactly what we envisioned. They worked efficiently without ever cutting corners, and the final result exceeded our expectations. If you’re looking for a contractor who delivers on their promises with top-notch craftsmanship, I highly recommend Stone & Compass. They turned our backyard into a space we can enjoy for years to come!
Very professional and diligent professionals. They solved a very annoying issue that was causing serious problems to my deck. Thanks for the team for being so responsive.
Flawless from start to finish! I hired Stone & Compass Solutions to manage a garage addition and a full renovation of my existing home — and I honestly couldn’t be happier with the results. From the very beginning, their team handled everything with professionalism, transparency, and great communication. They coordinated all subcontractors and managed the entire process seamlessly. I didn’t have to worry about a single thing — no stress, no surprises. The project was delivered on time and with impeccable quality. Their attention to detail and commitment to excellence truly stood out. If you’re looking for a company that takes pride in their work and delivers exactly what they promise, I highly recommend Stone & Compass Solutions. It was an outstanding experience from start to finish.
Working with Stone & Compass Solutions was a great experience. They were professional, organized, and communicated every step clearly. My kitchen and bathroom look stunning — truly high-quality work.
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1 change recorded — last scanned Aug 28, 2026.
Tile craftsmanship5.0
Custom cabinetry5.0
Called the most professional of hundreds of contractors5.0
Sustainability focus5.0